Business Analyst - Business Intelligence

Live Nation Entertainment, Inc.; Alton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading live entertainment company in London is looking for a Business Intelligence analyst to join their team. This role involves managing extensive event ticketing data, providing reports, and offering insights to optimize business decisions. Candidates should demonstrate strong Excel skills and an eagerness to learn SQL or PSQL. The position offers extensive employee benefits like unlimited annual leave and a vibrant work environment that supports personal growth and development.

Benefits

Tickets to shows and festivals

Unlimited annual leave

Onsite gym with classes

Complimentary coffee

Subsidized lunch options

Qualifications

• Eager to learn and develop technical skills over time.
• Enjoys working in a fast-paced environment.
• Genuine interest in improving processes.

Responsibilities

• Manage core weekly BI reports and deliver them to the wider business.
• Support the BI team with data gathering for reporting.
• Ensure standardization of reporting across the department.
• Run PSQL queries to provide necessary data for the ticketing team.

Skills

Exceptional attention to detail

Advanced MS Excel skills

Basic understanding of SQL or PSQL

Interest in report design tools like Tableau

Excellent numeracy skills

Clear written communication

Experience in fast-paced environments

Job description

Job Summary

Company: Live Nation

Department: Business Intelligence

Location: Farringdon, London

Reports to: Director, Business Intelligence

Working Hours: Full time

Job Type: Permanent

Role Description

You will be part of Live Nation's Business Intelligence team. We use technology to gather and analyse company data, transforming it into easily shareable, actionable insights that empower critical decision making across the business.

This role is an exciting opportunity to build your career in Business Intelligence whilst working with data related to some of the biggest artists and tours in the world.

You will primarily be working with event ticketing data, which sits at the core of our very complex business. Each of the thousands of concerts we promote every year is managed in a meticulous level of detail. This generates millions of records of data in our bespoke ticketing system (Halo) that you will need to understand, manage, summarise, and share both across our business and externally to artists, agents, venues and co‑promoters.

We are looking for someone who is eager to learn and develop technical skills over time. You'll enjoy working in a fast-paced environment and collaborating with colleagues across the business. A curiosity about how our organisation works, a genuine interest in improving processes, and an appreciation for accurate reporting are key.

What it's like to work in the Team

Working in the Business Intelligence team within Live Nation is a dynamic experience where data analysis meets the vibrant world of entertainment. Collaborating with stakeholders, we decipher ticketing trends, optimise business processes, and engage with data from all over the company in a varied and creative way. We provide key insight to drive strategic decisions that directly benefit business success at all levels within the company.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

• Exceptional attention to detail
• Demonstrable knowledge and experience of using MS Excel to an advanced level is essential
• Basic understanding of SQL or PSQL is helpful, and we'll support you in developing these skills further. Experience with other coding languages is a bonus, but not essential
• An interest in learning how to design and publish reports using tools like Tableau or MS SSRS is a plus, but not required - we'll help you build this knowledge
• Excellent numeracy skills
• Clear and concise written communication skills.
• Previous experience of working within a dynamic, fast‑paced business and/or a solid understanding of the live music industry is a bonus.

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Highly adaptable with a strong sense of initiative
• Process‑driven, well‑organised and deadline‑focused
• A keen desire to learn, paired with curiosity and an open mind to explore new ideas and approaches
• Calm under pressure and adept at prioritising workloads
• Great at building rapport with a wide variety of technical and non‑technical colleagues
• An excellent problem solver who has patience and a meticulous approach to accuracy
• Can‑do attitude, willing to get involved with any BI tasks required to build your understanding of our business

What the role includes

• Manage existing core weekly BI reports (Excel, PSQL) and deliver to the wider business
• Support BI team with gathering data for monthly and annual reporting
• Manage distribution and accuracy of automated sales reports sent both internally and to industry (artist agents, managers, venues etc)
• Maintain existing reports within self‑service reporting suite
• Respond to any support requests received via our BI support queue
• Identify and correct any data integrity issues within the Halo PSQL database
• Ensure standardisation of reporting across the department
• Run PSQL queries to provide ticketing team with any data required to support their roles
• Support Business Intelligence team in any other duties as required
• Support ticketing team with any reporting needs as required

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Sunday 4th January

We reserve the right to close applications at any time so encourage early application where possible. As an additional note to manage expectations, we enjoy an extended break over Christmas so will review applications in January 2026. Thank you for your patience. We plan to interview for this position in the w/c 12th Jan.