Business Analyst (18 Month FTC)

Magenta Living; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A not-for-profit organization is seeking a Business Analyst to solve problems and improve processes. Responsibilities include leading workshops, supporting project delivery, and translating business needs into actionable insights. Ideal candidates have strong skills in business analysis and experience with methodologies like SCRUM and Kanban. The role offers 26 days of holiday and various employee benefits.

Benefits

26 days holiday (plus UK bank holidays)

Paid time off over Christmas Period

Defined Contribution Pension Scheme

Flexible working

Healthcare Cash Plan

Employee Recognition programme

Free parking at head office

Free on-site gym

Qualifications

• Experience capturing business requirements in complex organisations.
• Strong grasp of industry-standard tools and design thinking.
• Solid business analysis expertise across various delivery methodologies.

Responsibilities

• Collaborate across teams to improve processes and customer experience.
• Lead workshops, design processes, and produce documentation.
• Support procurement and maintain project delivery momentum.
• Assist in creating test scripts for UAT.
• Translate business requirements into user stories and process maps.
• Identify risks early and propose mitigations.
• Work with Project Managers on project tracking.

Skills

Business analysis

SCRUM

Kanban

Lean

Waterfall

Design thinking

Job description

Overview

We are Magenta Living, empowering people as our purpose. We work by guiding, teaching, and cultivating knowledge and confidence to overcome challenges and seize opportunities, uplifting colleagues, customers, and communities. We are looking for a Business Analyst who thrives on solving problems, connecting people, and turning complexity into clarity. You’ll work across teams to co-create practical solutions that make life easier for colleagues and customers.

You’ll get under the skin of challenges, shape why projects matter, and bring ideas to life through hands-on workshops, smart process design, and clear documentation. You’ll support procurement, keep delivery moving, and help ensure what we build works by assisting in test script creation ahead of UAT. You’ll have experience capturing business requirements within complex organisations, and a strong grasp of industry-standard tools and design thinking. You’ll bring solid business analysis expertise across SCRUM, Kanban, Lean, Waterfall or other delivery methodologies, adapting your approach to suit the project and keep things on track. Working side-by-side with Project Managers, you’ll help set priorities, capture needs, and translate them into user stories, epics, process maps and requirements. You’ll spot risks early, shape sensible mitigations, and stay flexible when priorities shift, keeping services running smoothly.

Responsibilities

• Collaborate across teams to co-create practical solutions that improve processes and customer experience.
• Lead hands-on workshops, design processes, and produce clear documentation.
• Support procurement activities and maintain project delivery momentum.
• Assist in creating test scripts ahead of UAT to help ensure solutions work as intended.
• Capture business requirements in complex organisations and translate them into user stories, epics, and process maps.
• Identify risks early and propose sensible mitigations; adapt approaches as priorities shift.
• Work with Project Managers to translate needs into actionable artefacts and ensure the project stays on track.

Qualifications

• Experience capturing business requirements within complex organisations.
• Strong grasp of industry-standard tools and design thinking.
• Solid business analysis expertise across SCRUM, Kanban, Lean, Waterfall or other delivery methodologies; able to adapt to the project.
• Ability to work closely with Project Managers and translate needs into user stories, epics, and process maps.

About Us & Values

Our vision is opening doors, creating opportunities, and removing barriers. Our values include doing the right thing, safety, and support for colleagues and customers. We are a not-for-profit organisation focused on social value and community impact.

What We Offer

• 26 days holiday (plus UK bank holidays)
• Paid time off over Christmas Period
• Defined Contribution Pension Scheme with a fixed employer rate of 6%
• Flexible working
• Healthcare Cash Plan
• Well-being support and regular employee events
• Employee Recognition programme
• Talent Management Programmes and e-learning access
• Free parking at head office or main depot
• Paid professional memberships
• Volunteering days
• Free on-site gym

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