Business Analyst

Wokingham Borough Council; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A local government council in England is seeking a Business Analyst for its Business Change Team. The successful candidate will lead process redesign initiatives aimed at improving productivity through technology and stakeholder engagement. This role requires a candidate passionate about process innovation and technology, with expertise in data analysis and change management. The position offers generous benefits including flexible working options and professional development opportunities.

Benefits

Generous Annual Leave

Local Government Pension Scheme

Flexible Working

Employee Assistance Programme

Learning & Development Opportunities

Qualifications

• Proven ability to lead and influence stakeholders at all levels.
• Experience in process mapping, redesign, and change management.
• Skilled in analysing data and translating insights into actionable recommendations.

Responsibilities

• Lead process redesign initiatives for productivity gains.
• Facilitate workshops with stakeholders to drive change.
• Produce clear documentation for redesigned processes.

Skills

Stakeholder engagement

Process mapping

Data analysis

Change management

Education

Business Analyst Qualification or equivalent

Job description

We have an exciting opportunity for a Business Analyst to join our Business Change Team here at Wokingham Borough Council, on a full-time, 12 Month Fixed Term Contract.

Join our proactive Business Change team as a Business Analyst, where you’ll play a pivotal role in driving productivity and efficiency across the Council. We’re looking for someone who is passionate about technology and process innovation, with a digital-first mindset and a strong focus on automation and AI. This is not a digital business analyst role, but rather an opportunity to lead transformational change through process redesign, stakeholder engagement, and the adoption of smart solutions.

⭐Staff Benefits ⭐

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including :

• ⭐Generous Annual Leave - 30 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
• ⭐Local Government Pension Scheme
• ⭐Flexible Working - Opportunities to work remotely and onsite
• ⭐GP Helpline - Available 7 days a week
• ⭐Employee Assistance Programme - Including a 24 / 7Your CareHelpline
• ⭐Free Eye Tests and Flu Vaccines
• ⭐Free Onsite Gym - Located at Shute End Offices, Wokingham
• ⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
• ⭐Move through Menopause Course
• ⭐Sports & Social Group Activities – Including running, football, cricket & more
• ⭐Learning & Development Opportunities
• ⭐Employee Networks
• ⭐And more!

Key Responsibilities :

• Lead process redesign initiatives to streamline operations and deliver measurable productivity gains, with a focus on automation and AI.
• Champion a digital-first approach to service improvement, identifying opportunities to leverage technology for better outcomes.
• Facilitate workshops with stakeholders and Subject Matter Experts (SMEs), building consensus and driving change.
• Use data and insight to identify and deliver efficiencies, creating scoping documents and analysing service performance.
• Support the Council’s design principles: prevention and reduction of demand, customer / community enabling, improved access to services, and earliest possible resolution of enquiries.
• Collaborate with Finance and Change leads to deliver savings and innovation through process redesign.
• Produce clear documentation for redesigned processes, including workflow diagrams, case studies, and user stories.

Candidate requirements :

• Business Analyst Qualification or able to demonstrate equivalent knowledge, skills and aptitude.
• Passionate about technology and its potential to transform business processes.
• Proven ability to lead and influence stakeholders at all levels, driving engagement and adoption.
• Experience in process mapping, redesign, and change management, ideally within local government or a similar environment.
• Skilled in analysing data and translating insights into actionable recommendations.
• Able to produce business requirement documentation, including workflow diagrams and user stories.
• Knowledge of transformational government and efficiency agendas.

Our Area :

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

If you’re excited by the prospect of leading change through process innovation, automation, and stakeholder engagement, we’d love to hear from you. Click the link below and Apply Today!

Alternatively, to arrange an informal discussion about the role, contact Becky Weeks, Change & Redesign Lead via [e-mail] (Strictly no agencies).