Business Administrator - Letchworth Garden City

Care Concern Group; Letchworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A family-owned care home provider is seeking a Business Administrator to play a vital role in ensuring smooth operations at their Letchworth Garden City facility. This role requires proven healthcare administration experience, leading the reception team, and building strong community relationships. Competitive pay at £15 per hour with a positive workplace culture, ongoing training, and development opportunities. Join a collaborative team dedicated to delivering outstanding care.

Benefits

Company Pension scheme

Free Onsite Parking

Paid DBS

5.6 Weeks Annual Leave

Ongoing learning and career progression opportunities

Access to Employee Assistance Programme

In-house training and nationally recognised qualifications

Qualifications

• Proven experience in care home or healthcare administration.
• Ability to lead and support a reception team.
• Strong organisational skills and attention to detail.

Responsibilities

• Welcome prospective residents and team members.
• Represent the care home and build community relationships.
• Oversee and maintain the enquiry database.
• Manage all administrative systems for seamless operations.
• Support and guide the reception team.

Skills

Healthcare administration experience

Business administration expertise

Organisation

Communication

Job description

Business Administrator - Letchworth Garden City*

Business Administrator Administration and Business Support - White House Care Home Contract : Full Time Salary : 15.00 Per Hour Shift Type : Days Contracted hours : 40 hours White House Care Home is a modern, purpose-built and luxury home nestled in the peaceful residential area of Letchworth Garden City.

We're proud to offer exceptional Residential, Nursing, Respite and Dementia care for up to 50 residents - always with warmth, respect, and a personal touch.

We're looking for a *Business Administrator* with proven care home or healthcare administration experience to become the organisational heartbeat of our home.

This is a pivotal role working hand-in-hand with the Home Manager, ensuring that every aspect of our operations runs smoothly and efficiently.

You'll lead on administration and business support, line-manage our reception team, and act as the friendly first point of contact for residents, families, and visitors.

What You'll Be Doing : *

• First Impressions : * Be the welcoming face for prospective residents and team members, creating a positive first impression and answering initial queries.
• Community Ambassador : * Represent our care home with pride, giving tours to visitors and building strong relationships with the local community.
• Database *Management : * Oversee and maintain our enquiry database, ensuring all information is accurately recorded and readily accessible.
• Administrative Oversight : * Manage all administrative systems, including residents' agreements, team member contracts, E-Learning modules, and payroll, ensuring seamless operation and efficiency.
• Lead with confidence* : Support and guide our Reception team within a collaborative management structure.
• Enjoy variety : * A dynamic role with plenty of different tasks to keep things interesting.
• Grow professionally : * Develop your career in a supportive, people-focused environment.

Benefits : *

• 15.00 per hour
• Company Pension scheme
• Free Onsite Parking
• Paid DBS
• 5.6 Weeks Annual Leave (Based on a full-time contract)
• Ongoing learning and career progression opportunities
• A positive, welcoming workplace culture where your contribution truly matters
• Access to Employee Assistance Programme.
• Access in-house training and nationally recognised qualifications to support your professional growth.
• Join a friendly, collaborative team dedicated to delivering outstanding care

Why You Will Love This Role : *

• Make an impact : * Play a vital part in shaping the experience of our residents and team.
• Use your skills : * Put your business administration expertise and organisation to work every day.
• Lead with confidence* : Support and guide our Reception team within a collaborative management structure.
• Enjoy variety : * A dynamic role with plenty of different tasks to keep things interesting.
• Grow professionally : * Develop your career in a supportive, people-focused environment.

Why Join Us?*

• Purpose & Impact : * You'll play a key role in creating a welcoming, efficient, and caring environment.
• Growth & Support : * Be part of a forward-thinking organisation that values your contribution and supports your career development.
• Values-Led Culture : * We live by our five core values - *Trust, Respect, Passion, Kindness, and Inclusivity* - in everything we do.

About us : *

You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK.

We’re expanding rapidly and are committed to delivering high-quality care and support to our residents.

Ready to make an impact with your administration skills? Apply now to join our team and become an integral part of our care home.

We look forward to hearing from you!*