Business Administrator

Tarmac Trading Ltd; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading construction company seeks a Business Administrator to support commercial and distribution teams at their Colchester hub. This role involves tackling various administrative tasks including billing, ticket management, and ensuring compliance with policies. Candidates should have experience in similar roles, possess strong IT skills, particularly in Excel, and be able to manage customer relations. The position offers development opportunities and a culture centered on people.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Employee Assistance helpline

Training and development opportunities

Qualifications

• Prior experience in a similar administrative role.
• Strong passion for driving improvement and handling workload in a fast-paced setting.

Responsibilities

• Support the Regional Business with administrative tasks and systems work.
• Resolve and clear down blocked tickets to reduce delays in billing.
• Check and process each ticket received according to SLA.
• Investigate and resolve daily business queries.
• Ensure compliance with Safety, Health and Environmental (SHE) policies.
• Complete merchanting processing and reconciliation timely.

Skills

High levels of accuracy

Sound IT skills including strong working knowledge of Excel

Excellent communication skills

Ability to influence and persuade others

Planning, organising and verbal reasoning skills

Strong problem solving skills

Professional manner with stakeholders

Team player

Job description

Business Administrator

At Tarmac, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.

We are currently looking for a Business Administrator to join our team based at our Tarmac Hub in Colchester near to Essex. This is a great opportunity to join our team and work alongside the commercial and distribution teams assisting with sales and distribution administration.

We're working hard to create a dynamic and inclusive environment and it's important that our people come from a variety of different backgrounds.

Main Responsibilities

Reporting to the Business Administration Supervisor, the role of Business Administrator will proactively work alongside the commercial and distribution teams assisting with sales and distribution administration. You will be proficient with all auditable process for both internal and external requirements and provide administrational support that ensures customers are invoiced accurately and on time.

The role of Business Administrator will also be responsible for:

• Providing a professional service to support the Regional Business with administrative tasks and systems work
• Daily actions to resolve and clear down blocked tickets to reduce delays in billing, to ensure efficient business operations.
• Manually checking and processing each ticket received and action accordingly to SLA
• Daily investigation and resolution of queries that have been received by the business
• Resolving missing ticket issues, manual invoicing, EDI errors
• Ensuring compliance with all Safety, Health and Environmental (SHE) policies and procedures
• Completing merchanting processing and reconciliation within a timely manner
• Ensuring all activities are compliant to Tarmac standard and policies and can be audited accordingly.

The Ideal Candidate

The ideal candidate for the role of Business Administrator will have prior experience working in a similar role and be highly motivated with a strong passion to drive improvement. As well as bringing real value to the business you will confidently prioritise your workload and enjoy working in a fast paced environment.

Suitable candidates for the role of Business Administrator will have:

• High levels of accuracy
• Sound IT skills including strong working knowledge of Excel
• Excellent communication skills and the confidence to understand the needs of the customer
• Ability to influence and persuade others
• Planning, organising and verbal reasoning skills
• Strong problem solving skills to deal with challenges internally and externally
• Professional manner when dealing within internal and external stakeholders
• Ability to work with, actively support and where appropriate challenge other members of the functional management team
• Proven ability to be an effective team player

Why Tarmac

We don't just offer a job, we offer a career.

Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

We're proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we're here to support you.

Ready to build your future?

Click Apply to get started. Please note: we sometimes close roles early due to high interest, so don't wait too long!

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Tarmac Trading Limited