Business Administration Apprentice

Enfield Council; City Of London; Hybrid; GBP 26,000; Full time

Job summary

A local government organization in the City of London is seeking a Business Administration Apprentice to support council services. The role requires strong organizational and communication skills, with a focus on maintaining efficient processes and fostering positive resident relationships. Ideal candidates must have English and Maths GCSEs at grade 4 or higher. This is a full-time position offering professional development and work-life balance.

Benefits

Competitive salary package

Opportunities for professional development

Comprehensive staff benefits program

Up to 32 days annual leave

Access to the Local Government Pension Scheme

Qualifications

• Interest in housing or local government context.
• Ability to work independently and as part of a team.
• Commitment to public service and community development.

Responsibilities

• Act as the first point of contact for tenants and leaseholders.
• Provide administrative support across various departments.
• Maintain and update records and databases for tenants.

Skills

Strong organisational skills

Excellent communication

Interpersonal abilities

Proficiency in MS Office

Education

English and Maths GCSE at grade 4 or higher

Job description

Business Administration Apprentice
Location: Enfield, Greater London, UK
Salary Range: Level 3 £25,996
Contract: Full-time, Fixed Term up to 24 months
Working Week: 36 hours per week including training.
Entry requirement: English and Maths GCSE at grade 4 or higher or equivalent. Provide evidence of certificates.

About Enfield Council

Join our award-winning borough and contribute to a community with a rich history and a bright future. At Enfield Council, we invest in our people and provide a platform for growth, innovation, and tangible impact.

The Role

We are seeking a dedicated Business Administration Apprentice to support the seamless operation of our council services. Your role is pivotal in ensuring internal processes run efficiently, enabling us to serve our community effectively. A positive attitude and the ability to maintain direct contact with residents are paramount.

Key Responsibilities

• Act as the first point of contact for tenants and leaseholders, addressing concerns and fostering supportive relationships.
• Collaborate with other teams to seek resolutions to issues raised by residents, ensuring a coordinated approach.
• Provide administrative support across various departments, including housing and property management.
• Organise meeting agendas and take minutes for committees focused on tenancy and leasehold issues.
• Maintain and update records and databases for tenants and leaseholders.
• Handle enquiries and provide excellent customer service, reflecting a positive and proactive attitude.

Flexible Working Arrangements

• Adaptability to customer demand: Occasional evening or weekend work may be required.
• Work‑life balance: We support a flexible environment to accommodate diverse needs.

Requirements

• Interest in housing or local government context.
• Strong organisational and planning skills.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office and database management.
• Ability to work independently and as part of a team.
• Commitment to public service and community development, especially in relation to tenants and leaseholders.

Benefits

• Competitive salary package.
• Opportunities for professional development.
• Supportive and inclusive work environment.
• Comprehensive staff benefits program.
• Access to the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave and eight public holidays.
• Remote and office‑based working flexibility.
• Interest‑free season ticket loan and additional employee assistance programmes.

Apply Now

If you are passionate about making a difference in residents’ lives and meet the essential criteria, submit your CV and a cover letter by [closing date]. For further information, visit our careers page.

Equal Opportunity Employer

Enfield Council is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.