Bus Stations Staffing & Standards Supervisor | Property & Estates Management | Full Time | Pres[...]

Lancashire County Council; Lancashire; On-site; GBP 28,000 - 33,000; Full time

Job summary

A local government authority in the UK is seeking Bus Stations Staffing and Standards Supervisors to oversee operations at various bus stations. Responsibilities include supervising team members, ensuring compliance with safety standards, and engaging with the public. The role requires strong customer service and leadership skills and offers a salary range of £28,142-£32,061 per annum. Candidates must have a valid driver's license and insured vehicle for work purposes.

Qualifications

• Experience in a supervisory role within a customer service environment.
• Ability to engage with the public and manage team members effectively.
• Understanding of compliance and safety standards.
• Valid driver's license and insured vehicle for work purposes.

Responsibilities

• Support and supervise bus station team members across various locations.
• Engage with public and stakeholders at bus stations.
• Ensure compliance with safety procedures and service standards.

Skills

Customer service skills

Leadership abilities

Communication skills

Knowledge of safety procedures

Job description

| Salary £28,142-£32,061 Per annum | Permanent, Full Time, 37 hours per week | Property and Estates Management |

International Sponsorship – this role is not open to international sponsorship

• Two posts required for Bus Stations Staffing and Standards Supervisors.
  One post will be based at Preston Bus Station and the other post will cover Accrington and Nelson Bus Stations.

Job Purpose

To provide a clear and visible presence, supporting and supervising bus station team members & ensuring compliance across all sites.

To facilitate leave and sickness absence cover across all of Lancashire's bus stations working with Area Managers to ensure the service is adaptable, flexible and service levels are maintained.

To ensure that procedures are understood and adhered to and that Lancashire's bus stations provide a safe and welcome environment at all times.

To provide a customer service role to engage with all members of the public, tenants, operators and other stakeholders and be a point of contact for visitors and users of our bus stations.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence.

You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability.

For informal confidential discussion, please contact Linzi King, Supervisor/Manager [e-mail] or by telephone [phone]