Building Services Assistant - 20 hours

urbanbubble; Greater London; On-site; GBP 23,000 - 30,000; Full time

Job summary

A community-focused organization in Greater London is seeking a Building Services Assistant. This role involves assisting with daily work orders, ensuring compliance with safety standards, and providing exceptional customer service. Candidates should hold an IOSH Working Safely certification and have experience in minor repairs. Benefits include a birthday day off, enhanced sick pay, and a cycle-to-work scheme. Join us to make a difference in our vibrant community!

Benefits

Birthday day off

Monthly paid wellbeing hour

Company pension scheme

Paid volunteering day

Cycle to work scheme

Study support

Employee assistance and counselling

Qualifications

• Experience in a similar role with minor repairs knowledge.
• Proactive attitude with enthusiasm for customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with work orders and minor repairs.
• Support compliance standards and energy-saving initiatives.
• Conduct visual checks on life safety equipment.
• Log visits and assist with planned maintenance.
• Manage tools and conduct inventory checks.
• Maintain cleanliness in plant rooms and support areas.
• Deliver exceptional customer service and communication.

Skills

Customer service skills

Problem-solving

Knowledge of manual handling

Team collaboration

Education

IOSH Working Safely certification

Job description

Role overview

This role requires a DBS check.

Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Building Services Assistant!

Reactive Works

You’ll assist with daily work orders, prioritising tasks with the Maintenance Operative, plus carrying out minor repairs and decorating tasks in both communal areas and residents’ homes. From replacing light bulbs to providing emergency support for water leaks, you’ll keep things running smoothly.

Statutory Compliance

You’ll support the team in meeting compliance standards by completing worksheets, raising work orders, and reporting non‑compliance. You’ll also assist with energy‑saving initiatives and ensure adherence to the Letting Code of Conduct.

Health and Safety

You’ll conduct visual checks and tests on life safety equipment, ensure proper use of PPE and safety signage, and keep work areas clean and safe. You’ll follow all UK Health & Safety legislation and dispose of waste in line with company policies.

Supporting Contractors and Planned Works

You’ll escort maintenance engineers on‑site, log their visits, and assist with planned maintenance activities to keep everything on track.

Managing Site Stores

You’ll help manage tools and critical spares, conduct regular inventory checks, and raise stock requests to ensure supplies are always available.

Maintaining Building Plant Rooms and Support Areas

You’ll keep plant rooms, risers, and maintenance areas clean and organised, assist with waste management, and carry out occasional litter picking in external areas and car parks.

Delivering Exceptional Customer Service

You’ll be a role model for our values, bringing a proactive, positive attitude to everything you do. You’ll ensure effective communication and contribute to a motivated, engaged team.

Qualifications

• IOSH Working Safely certification, with knowledge of manual handling and fire awareness.
• Experience in a similar role, with an understanding of minor repairs and decorating.
• A proactive, can do attitude with enthusiasm for customer service.
• A creative problem solver who works well independently and as part of a team.

Benefits

We're passionate about our people & making sure that you have everything you need for your health, wellbeing & personal growth. After all, it's not just about what you do here - it's about being part of a company that truly cares & supports you!

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave to make sure you get the rest you need.
• Company pension scheme & medical Cover for your long‑term health & to help plan for the future.
• Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board.
• Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues.
• Enhanced sick pay & family leave to take care of yourself & your loved ones.
• Life events for those big milestones like your child’s first day at school or when you get the keys to your new home - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
• Cycle to work scheme to help you get to work in a healthier, greener way.
• Study support to help you grow & reach your goals.
• Long service awards to celebrate every milestone with us.
• Employee assistance & counselling for those times when you need a little bit of extra support.

And the best part? You'll be working with some truly incredible people who are passionate about what they do & are always ready to support you!

If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!