Overview
Do you enjoy building solid working relationships with internal and external stakeholders? Are you a natural communicator with the ability to tailor your communication approach to suit your audience? If so, we have an exciting opportunity for a BSF Technical and Interventions Officer to join our team at the Ministry of Housing, Communities and Local Government (MHCLG). The Ministry leads the Government response to the Grenfell Tower fire and is implementing a £5.1 billion investment to replace unsafe cladding in high‑rise buildings.
Responsibilities
- Technical team roles (2x roles)
- Handle appeals and coordinate variations and closure reviews.
- Provide secretariat support for the Appeals and Variations Board, including minute taking, preparation of Chair’s Brief and monitoring of actions.
- Ensure trackers are updated and team mailboxes are monitored.
- Support technical queries, working with the Department’s contractors.
- Handle queries from applicants, delivery partners and MPs’ correspondence.
- Identify issues and opportunities for improvement, working with stakeholders.
- Support the team in ensuring lessons learned from our work on PAS 9980 are shared with policy teams and wider audiences where necessary.
- Interventions team role (1 role)
- Contribute to our interventions approach across slow‑moving and stuck buildings.
- Lead individual interventions to help move buildings through the process.
- Work collaboratively with delivery partners to identify where we can be most effective.
- Lead evaluation on where our interventions have been most effective.
- Contribute to ministerial briefings and updates.
Application Guidelines
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Application and Selection
The application process will be split into two stages, testing the following Success Profiles:
- Stage 1: Sift – Behaviour: Working Together Managing, Managing a Quality Service, Delivering at Pace (250‑word limit per question). The assessor will not read your answers sequentially; treat each answer as if it stands alone.
- Stage 2: Interview – Behaviours: Working Together, Managing a Quality Service, Delivering at Pace; Strengths: strength‑based questions requiring natural responses.
Sifting is envisaged to take place the week commencing 05/01/2026. Interviews are envisaged to take place the week commencing 19/01 2026 and will be held remotely via video call.
Eligibility & Requirements
- Nationality: UK nationals, nationals of the Republic of Ireland, Commonwealth countries with right to work in the UK, EU/Switzerland/Norway/Iceland/Liechtenstein nationals and family members with settled or pre‑settled status, Turkish nationals and certain family members.
- Security clearance: Successful candidates must undergo a criminal record check. Persons working with government assets must complete baseline personnel security standard checks.
- Eligibility requires compliance with the Civil Service Code, recruitment principles, and relevant agreements (DCS, RIS, GPTWV).
Skills & Attributes
- An excellent collaborator, able to work in partnership with a wide range of internal and external stakeholders at different levels.
- Strong organisational skills with the ability to multi‑task, work flexibly, prioritise, and meet differing deadlines.
- Ability to take initiative and seek innovative opportunities to deliver effective change in a fast‑paced and dynamic environment.
- Ability to gather and evaluate evidence, consider options against organisational objectives, and make robust recommendations.
- Capacity to work at pace, respond flexibly to competing demands, and manage workload efficiently while mitigating risks.
- Excellent decision‑making and judgement skills, with the ability to synthesise complex issues effectively.
Benefits
Alongside a salary of £34,801, the ministry contributes £10,081 toward Civil Service Defined Benefit Pension scheme membership. Other benefits include tailored career pathways, flexible working, MyLifestyle Childcare Voucher and Cycle to Work schemes.