Building Control Technical Support Officer

We Manage Jobs(WMJobs); Lichfield; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local authority in England is seeking a Technical Support Officer to join their Central Building Control Partnership team. This role involves being the first point of contact for customers regarding building control compliance, handling non-compliance enquiries, booking inspections, and processing Building Regulation applications. The ideal candidate should have good communication skills and a commitment to equality, diversity, and inclusion. Part-time hours can be considered to meet business needs.

Qualifications

• Enthusiastic individual needed for technical support role.
• Experience in customer service or building control is desirable.
• Good communication skills for handling enquiries over phone and email.

Responsibilities

• First point of contact for customer non-compliance enquiries.
• Booking site inspections and registering applications.
• Taking payments and sending key documents to dutyholders.

Job description

We are looking for an enthusiastic individual to join our friendly Central Building Control Partnership team as one of ourTechnical Support Officers.

Local authority building control is responsible for ensuring building work relating to low rise/risk buildings complies with national standards, and buildings remain safe.Councils are also the repository for competent person scheme (CPS) notifications, and notices from our competitors.

Employed by Lichfield District Council, and operating within our ISO 9001 quality management system, you would be the first point of contact with customers, dealing with non-compliance enquiries over the telephone or email, booking site inspections, registering Building Regulation applications, CPS notifications and Initial Notices, taking payments, and sending key documents and notices to dutyholders. Full details of the job role can be found in the Job Description.

At Lichfield District Council we are committed to creating a positive environment and culture that promotes equality, diversity and inclusion.We welcome applications from all backgrounds regardless of age, disability, gender identity and expression, sexual orientation, race or ethnicity, religious or spiritual belief, and those with caring responsibilities.All applicants are selected based on experience, knowledge and skills which are identified in the person specification.

Consideration will be given to appointing two people who wish to work part time hours provided the combination of hours meets the business need.

If you need any support with completing your application, or any part of the recruitment process, please contact [e-mail] so that we can discuss reasonable adjustments.

We reserve the right to carry out a Basic DBS as part of the Baseline Personnel Security Standard with relevant checks dependant on the requirements of the role within the Council and in line with relevant legislation after your appointment.

Attached documents
27 03 2023 - Job Description Person Specification - BC TSO.docx