Breakfast Team Member

RBH; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Edinburgh is looking for a Breakfast Team Member to provide excellent service and ensure cleanliness in dining areas. You will interact with guests, take orders, and promote menu items while working in a fast-paced environment. Previous experience in food and beverage is helpful, but a positive attitude and strong communication skills are essential. The company offers various benefits including discounted rates and opportunities for progression.

Benefits

Discounted hotel room rates

Extra days holiday for your birthday

Flexible working opportunities

Discounted gym membership

Employee Assistance Programme

Qualifications

• Previous experience in food & beverage or customer service is helpful, but not essential.
• Flexibility to work a varied shift pattern including weekends.

Responsibilities

• Deliver great service across bar, breakfast and dining areas.
• Prepare dining and bar areas ready for service.
• Actively promote menu items and maximise sales.

Skills

Positive attitude

Friendly approach

Strong communication skills

Teamwork

Attention to detail

Food hygiene awareness

Job description

Overview

IBIS EDINBURGH CENTRE ROYAL MILE — BREAKFAST TEAM MEMBER

ibis Edinburgh Centre Royal Mile is perfectly positioned in the heart of the city, just moments from Edinburgh Castle, the Royal Mile and Waverley Station. As part of the globally recognised ibis brand, the hotel offers a relaxed, modern environment focused on simplicity, comfort and great value. Our bar and dining spaces are a hub for guests and locals alike, providing an informal, welcoming atmosphere throughout the day.

Responsibilities

• As a breakfast Team Member, be part of a friendly and energetic team delivering great service across our bar, breakfast and dining areas.
• Be hands-on, guest-focused and take pride in creating positive experiences for every guest, whether they’re starting their day with breakfast or winding down with a drink in the evening.
• Prepare dining and bar areas ready for service, ensuring high standards of cleanliness and presentation.
• Welcome guests warmly and provide friendly, professional table and bar service.
• Take food and drink orders accurately and process them through the POS system.
• Deliver food and drinks promptly while maintaining quality, presentation and temperature.
• Actively promote menu items and maximise sales through product knowledge and suggestive selling.
• Maintain clean, organised service areas throughout your shift.
• Support room service operations where required, including order taking and delivery.
• Work collaboratively with kitchen and hotel teams to ensure smooth service.
• Follow food safety, hygiene and health & safety procedures at all times.
• Respond positively to guest queries and resolve issues, escalating where appropriate.

What We Need From You

• A positive, friendly approach and a genuine passion for hospitality.
• Previous experience in food & beverage or customer service is helpful, but not essential.
• Strong communication skills and confidence interacting with guests.
• A team-focused mindset with a willingness to support colleagues.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Good awareness of food hygiene and safety standards (training provided).
• Flexibility to work a varied shift pattern including weekends.

What We Offer

• You will have access to a benefits package we believe truly works for our people and enhances our overall culture…
• Discounted hotel room rates for you and your friends & family.
• Extra days holiday for your birthday.
• Flexible working opportunities.
• Discounted gym membership.
• Discounts for supermarkets, high street retailers and cinema tickets.
• Team social events.
• Employee Assistance Programme and access to counselling support.
• Future opportunities to develop within RBH Hospitality Management — we actively encourage internal development and progression.
• Free meals on duty — saving you over £1,000 per year.
• And more…
• To learn more about our full benefits package, watch our employee benefits video.

Join Our Family

At RBH Hospitality Management we believe our people are our biggest asset. Our approach to diversity, wellbeing, sustainability and individuality sets us apart and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about our people and always on the lookout for new talent to join us.

Equal Opportunities

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.