Brand Experience Ambassador (Retail & Events)

TAPESTRY; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fashion retailer is looking for a Brand Ambassador in Cambridge. This full-time role focuses on delivering exceptional customer service and driving sales while collaborating with store teams. Candidates should have at least two years of experience in retail, strong communication skills, and be available to work varied hours. The offer includes generous benefits such as a multi-brand discount and health programs. Ideal for individuals passionate about brand representation and customer engagement.

Benefits

28 days holiday

Multi-brand discount up to 50% off

Health Cash Plan

Employee Assistance Program

Employer Pension Contribution

Gym and fitness products discount

1 Paid Volunteering Day per year

Learning & development opportunities

Qualifications

• Minimum of two years’ experience in a retail environment with a proven track record.
• Available to work varied hours as required by the store and Tapestry.
• Familiarity with department store operations, customer service, merchandising, and sales strategies.
• Strong communication, organisational, and analytical skills.
• Knowledge of current industry trends and the ability to apply insights.

Responsibilities

• Deliver a seamless, elevated customer experience.
• Track and analyse store performance against targets.
• Execute visual merchandising directives.
• Manage product deliveries and back-of-house areas.
• Collaborate with the Senior Regional Brand Ambassador for shopfloor coverage.

Skills

Customer service

Communication skills

Sales strategies

Analytical skills

Team collaboration

Job description

A leading fashion retailer is looking for a Brand Ambassador in Cambridge. This full-time role focuses on delivering exceptional customer service and driving sales while collaborating with store teams. Candidates should have at least two years of experience in retail, strong communication skills, and be available to work varied hours. The offer includes generous benefits such as a multi-brand discount and health programs. Ideal for individuals passionate about brand representation and customer engagement.