Brand Ambassador & Counter Lead – Retail Sales & Service

ESTÉE LAUDER Companies; Bath; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading beauty company is seeking a Counter Lead in Bath, UK, responsible for driving sales turnover and market share through exceptional consumer service and brand representation. The ideal candidate will have experience in fast-paced retail environments and strong communication skills. You will maximize sales and enhance brand image by executing local marketing initiatives and managing consumer complaints effectively. This role offers opportunities for professional growth within a dynamic team.

Qualifications

• Experience in a fast-paced retail and/or consumer-facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organization, and prioritization skills.

Responsibilities

• Support the brand in driving sales and market share.
• Reflect a credible brand image to consumers.
• Maximize sales through excellent service.
• Keep up with competitors and missed opportunities.
• Deliver the brand strategy and local marketing initiatives.
• Manage refunds and complaints effectively.

Skills

Fast-paced retail experience

Self-development drive

Commercial awareness

Effective communication skills

Organizational skills

Prioritization skills

Job description

A leading beauty company is seeking a Counter Lead in Bath, UK, responsible for driving sales turnover and market share through exceptional consumer service and brand representation. The ideal candidate will have experience in fast-paced retail environments and strong communication skills. You will maximize sales and enhance brand image by executing local marketing initiatives and managing consumer complaints effectively. This role offers opportunities for professional growth within a dynamic team.