Branch operations manager

AKA The Recruitment Specialists; Leeds; On-site; GBP 35,000; Full time

Job summary

A recruitment agency is seeking a Branch Operations Manager in Leeds. This role involves leading and developing teams, managing warehouse operations, and ensuring customer satisfaction. The ideal candidate has experience in fast-paced environments, strong leadership skills, and the ability to analyze data. This position offers an exciting challenge and the chance to make a significant impact on the branch. The basic salary is £35k with a Monday to Friday schedule, plus some Saturday mornings.

Benefits

Opportunity to make an impact

Family-run business environment

Qualifications

• Experience leading and developing operational teams in a fast-paced environment.
• Ability to analyze data and implement solutions.
• Experience in a customer service focused environment.

Responsibilities

• Lead and develop the Warehouse Operatives and Logistics Team.
• Manage all warehouse operations and resource requirements.
• Ensure delivery of customer orders while adhering to SLAs.
• Problem-solve operational issues to maintain service.
• Conduct employee performance reviews and manage grievances.

Skills

Leadership skills

Analytical skills

Customer service focus

Education

Level 3 in Warehousing Management

Job description

Aka Recruitment

are proud to be working with a fantastic client of ours, who continue to be leading within their sector of the Automotive Industry, to bring you this exciting Branch operations manager role based in Leeds. You’ll work Monday to Friday, completing 8.5x hours per day between 7 : 00am and 6 : 00pm, plus alternate Saturday mornings (8 : 00am–1 : 00pm). salary basic is looking at £35k

Job Duties include :

• Lead, coach and develop the Warehouse Operatives, Drivers, Logistic Supports and Logistic Co-ordinators.
• Manage resource requirements for the branch.
• Manage all warehouse operations using the warehouse management system ensuring that received stock is put away and efficiently stored to meet customer need.

• Ensure the delivery of customer orders evaluating adherence to SLAs.
• Problem-solve operational issues to mitigate risk to service disruption.
• Process Returns / Warranties in accordance with company procedure.
• Undertake warehouse operations or logistics tasks if required.
• Daily checks of delivery vehicles and preventative maintenance.
• Monitor and replenish fuel levels for the branch.
• Undertake employee performance reviews, check-ins and handle grievance proceedings.

Requirements :

• Experience of leading, developing and coaching operational teams in a fast-paced environment.
• Ability to analyse data and implementing appropriate solutions to satisfy business need.
• Experience of working in a customer service focused environment.
• Experience representing the company and team on behalf of internal and external customers.
• Level 3 in Warehousing Management is desirable, but not essential.

Reasons to apply :

Family run business

Chance to make an impact on the branch

This role offers an exciting challenge where you are able to support and develop staff members to be the very best within this field.

To apply for this role please send your CV in confidence to us here at Aka Recruitment, or for more information give us a call on (phone number removed) and quote aka3590

aka3590