Branch Manager, Residential Sales

LRG; Greater London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A property services company in Northwood is searching for a motivated Branch Manager in Residential Sales. The ideal candidate will lead the Sales team and ensure the delivery of exceptional customer service. They should possess a strong sales track record, line management skills, and the ability to conduct property valuations. This role offers a supportive team environment and opportunities for professional development, alongside a competitive benefits package.

Benefits

Employee assistance program

Retail discounts

Regular awards & incentives

Generous holiday allowance

Excellent parental leave

Structured training & support

Qualifications

• Prior experience in a Senior Sales position with a proven track record.
• Strong negotiation skills and high customer service skills.
• Ability to build trusted relationships at all levels.

Responsibilities

• Direct and lead the Sales team operations.
• Conduct valuations for residential properties.
• Meet and exceed targets for sales business.
• Manage the overall success of the Sales team.

Skills

Sales experience

Line management experience

Negotiation skills

Customer service skills

Full UK driving license

Job description

Job Title

Branch Manager, Residential Sales

Location

Northwood

Brand

Gibbs Gillespie

About Gibbs Gillespie

Over the last 30 years Gibbs Gillespie, part of LRG, has grown from a single office into one of the most successful estate agents, with a network of 15 offices across London, Hertfordshire and Buckinghamshire. Our continued success is down to three things: our customers, our staff and our passion for property.

Job Summary and Key Responsibilities

The ideal candidate for the position of Sales Manager will be extremely motivated and career driven, with experience in the current sales market.

Duties will include

• Direct and lead the operations of the Sales team.
• Conduct valuations for residential properties.
• Accountable quality of customer care.
• Meet and exceed targets for sales business.
• Arrange and conduct viewing appointments and secure new business.
• To work in accordance with all legal obligations without exception.
• Maintain up to date knowledge of the property market and sell company services to vendors, purchasers and their advisers.
• Carry out morning meetings and monthly 1-2-1s with staff.
• Staff training and development.
• Manage the overall success of the Sales team.

Skills required

• Prior experience working within a Senior Sales position, with a proven track record in securing new business.
• Line management experience.
• Listing & valuation experience.
• Strong negotiation skills.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.
• A full UK driving license.

What we can offer you

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top Achievers.
• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.
• Excellent parental leave & company fertility policy in place.
• Structured training & support.

Equal opportunities and statement

Gibbs Gillespie, as part of LRG, is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.