Branch Manager - Real Estate

Elvet Recruitment; Tees Valley; On-site; GBP 30,000 - 40,000; Full time

Job summary

A North East estate agency is seeking a Branch Manager to join their dynamic team. This role involves guiding staff, enhancing customer service, and driving business growth in sales and lettings. Ideal candidates will have proven sales and lettings experience, strong customer service skills, and the ability to train and manage staff. This is a permanent position offering a key role in the agency’s continued growth and success.

Qualifications

• Proven sales and lettings experience within the real estate sector.
• Strong customer service skills to maintain client satisfaction.
• Capability to train and manage staff effectively.

Responsibilities

• Guide and motivate staff to deliver excellent service.
• Support the sales and lettings process for clients.
• Enhance business growth and market share.

Skills

Sales experience

Lettings experience

Customer service

Training and staff management

Job description

Elvet Recruitment is working with a well-established estate agency that has been proudly serving communities across the North East. They are currently seeking a Branch Manager to join their team in the North East.

A family-owned business operating across the North for over several decades, this company has earned a strong reputation for delivering outstanding property services—from residential sales and lettings to comprehensive property management.

This is an exciting opportunity to play a key role in the company’s growth and operations, join the specialist team to provide tailored, professional support to ensure every client’s property journey is smooth and successful.

What You’ll Be Doing:

• Guide and support staff, ensuring they are motivated, trained, and capable of providing excellent service.
• Involved in the sales and lettings processes, working with clients and prospects to find suitable properties and negotiate deals.
• Providing a high level of customer service to ensure client satisfaction and build a positive reputation.
• Driving business growth, attracting new clients, and increasing market share.
• Monitor and report on the financial performance of the branch, ensuring it meets targets.
• Responsible for staff, training, and performance management of the branch.

What We’re Looking For:

• Previous sales & letting experience

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.

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Please call Heather Sweetman at Elvet Recruitment to discuss in more detail.