Branch Manager

Humphrey & Kirk; Shoeburyness; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading estate agency in Shoeburyness seeks a Branch Manager to drive performance and enhance customer service. You will lead a team, generate new business, and ensure compliance with estate agency standards. Candidates must possess a full UK manual driving licence and have a minimum of two years' experience in estate agency at a senior level. The role offers a competitive package with clear career progression opportunities, including ongoing training and support.

Benefits

Competitive salary package

Uncapped commission scheme

Company car or car allowance

Fully funded training

Access to Elevate incentive programme

Employee Assistance Programme

Qualifications

• Full UK manual driving licence is required.
• Minimum 2 years’ Estate Agency experience at a senior level.
• Proven ability to deliver exceptional customer service.

Responsibilities

• Lead meetings with the Estate Agency team.
• Monitor and enhance individual performance.
• Build relationships with vendors and buyers.
• Negotiate offers and ensure compliance with standards.

Skills

Strong team leadership skills

Excellent communication

Negotiation skills

Relationship building

Self-motivation

Attention to detail

Tools

Basic Microsoft packages

Job description

Location: Thorpe Bay
Role: Branch Manager
Package: Bespoke based on experience + uncapped commission + company car/car allowance

Why Join Us?

As a Branch Manager, you’ll enjoy a competitive package and a clear pathway for growth. Benefits include:

• Bespoke salary package depending on experience
• Uncapped commission scheme
• Company car or monthly car allowance
• Fully funded training leading to a Level 2 Estate Agent Qualification
• Structured career progression
• Access to the company-wide Elevate incentive programme
• Employee Assistance Programme for wellbeing and support

What You’ll Be Doing

You’ll lead from the front, driving performance and creating a high-energy culture focused on results and customer care. Your typical day will include:

• Leading daily meetings with your Estate Agency team
• Coaching and mentoring staff to exceed KPIs
• Monitoring individual performance and conducting regular one-to-ones
• Supporting team members’ development and career progression
• Generating new and repeat business through proactive activity
• Building and nurturing relationships with vendors and buyers
• Arranging property viewings aligned to buyers’ needs
• Negotiating offers and agreeing sales
• Ensuring full compliance with industry standards and regulatory requirements

What We’re Looking For

To excel in this role, you’ll need:

• Full UK manual driving licence
• Minimum 2 years’ Estate Agency experience at Senior Negotiator, Property Valuer, or above
• Strong team leadership skills and the ability to create an enjoyable, high-performance culture
• Excellent communication and relationship-building abilities
• Proven capability to build and deliver effective business plans
• Awareness of local competitor activity and market conditions
• Strong understanding of Estate Agency legislation and compliance
• Ability to manage high-volume, time-sensitive workloads
• A track record of delivering exceptional customer service
• Self-motivation and the ability to work independently
• Confident telephone manner and strong IT skills (including basic Microsoft packages)
• High attention to detail