Branch Assistant

RS Components; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading component supplier in Leeds is seeking a Branch Assistant to deliver excellent customer service and manage stock efficiently. You will assist trade customers, resolve issues, and handle warehouse tasks. The ideal candidate should have experience in customer service, strong communication skills, and a proactive attitude. This position offers various benefits including a pension scheme and health coverage.

Benefits

Generous Defined Contribution Pension scheme

Aviva Private Health Medical cover

AXA PPP Health Cash Plan

Save as you Earn Employee Share Scheme

Option to buy additional holiday

Annual Employee Performance Bonus

Preferential vehicle contract hire discounts

Cycle to Work Scheme

Workwear & PPE provided

Personal development programmes

Qualifications

• Some experience in a Customer Service or Retail role is preferred.
• Strong communication skills are essential.
• Ability to multi-task in a dynamic work environment.
• Computer literacy is required.
• A friendly and proactive attitude is needed.

Responsibilities

• Provide excellent customer service and assist trade customers.
• Manage stock and inventory efficiently.
• Resolve customer issues and inquiries.
• Assist with warehousing tasks including picking and packing.

Skills

Customer Service experience

Strong communication skills

Multi-tasking

Computer literacy

Can-do attitude

Job description

Branch Assistant

Location - Leeds

If you are looking for rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Corby Branch.

Working alongside our amazing branch teamyou will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.

What you will be doing:

As a Branch Assistant, you will be reporting directly to the Branch Manager.

Within the Branch, you will provide excellent customer service by helpingidentify our customers’ needs and requirements by building strong relationshipsand investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.

You will also be responsible for some warehouse and stock management picking and packing activities.

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Some experience in a Customer Service or Retail role
• Strong communication skills
• The ability to multi-task and put your attention to different areas of work throughout your day
• Computer literacy
• A friendly face and a can-do attitude

What’s in it for you?

• Option to join - Generous Defined Contribution Pension scheme.
• Option to join - Aviva Private Heath Medical cover.
• Option to join - AXA PPP Heath Cash Plan.
• Option to join – Save as you Earn Employee Share Scheme.
• Option to buy more day’s holiday per annum.
• Annual Employee Performance Bonus scheme.
• Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
• Employee Assistance Programme.
• Cycle to Work Scheme.
• Company workwear & PPE.
• A wide range of personal development programmes to build on your strengths.

We are RS Group.

At RSwe’vebeen solving engineering problems for over 80 years: big ones, small ones, easy anddifficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.Our purpose? Making amazing happen for a better world.

We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries.We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 millioncustomers.

We want people like you, asyou arecurious about things, you like doing things differentlyand alsoina human way with empathy. Because that’s exactly how we partner with people – our customers,suppliers, colleagues and communities – to solve problems.

We’llalso invest in your development and wellbeing – because building a more diverse and inclusiveculture, being ethical, responsible and committed to our Environment, Social and Governance (ESG)action plan is at the heart of everything we do.

Come and join us andwe’llhelp you to think big, do moreand unleash your brilliance, so you do amazing things too.