BOH Ramp Allocator

DHL; Luton; On-site; GBP 40,000; Full time

Job summary

A global logistics leader in the UK is seeking a Back of House Ramp Allocator. This role requires managing back-of-house logistics to ensure timely aircraft service. Candidates must possess leadership skills, a UK driving licence, and prior aviation experience. The position offers flexible shifts and various employee benefits, including pension contributions and health consultations.

Benefits

Generous pension scheme

Free 24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and mortgage advice

Qualifications

• Must hold a full UK manual driving licence for airside access.
• Prior experience in the aviation industry is essential.
• Knowledge of back-of-house operations is desirable.

Responsibilities

• Assign spaces and time slots for baggage handling.
• Ensure smooth flow of aircraft turnaround.
• Use management systems to plan allocations in real-time.

Skills

Leadership experience

Team management

Communication skills

Calm under pressure

Flexibility to work shifts

Education

Full UK manual driving licence

Experience in aviation

Job description

Overview

Pay Rate: £39,239.20
Grade: CA
Contract Type: Permanent (Full-Time)
Shift patterns: 4 on 4 off - 2 days (04:30am till 16:30pm) + 2 nights (16:30pm till 04:30am)
Location: London Luton Airport

PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.

Think you know DHL? Think again! We\'re not just about delivering parcels. DHL Supply Chain is the world\'s leading logistics company, providing top-notch ground handling services at numerous UK airports. Join us in our mission to deliver excellence in aviation logistics!

We\'re now looking for a Back of house Ramp Allocator to play an integral role at the heart of our operations, ensuring that every flight is a success.

Responsibilities

• Assign spaces and time slots for baggage handling, catering, aircraft cleaning and staff access routes.
• Ensure smooth flow and turnaround of aircraft by managing back-of-house logistics.
• Use airport management systems to plan and adjust allocations in real-time based on flight schedules, delays, or emergencies
• Ensure resource allocation complies with safety rules and operational standards.
• Minimize risks like congestion in baggage areas or delays in aircraft servicing.

Role fit

• Hold a full UK manual driving licence – this is essential for airside access.
• Have prior experience in the aviation industry, ideally within an operational environment.
• Possess proven leadership experience, with the ability to motivate and manage teams effectively
• Bring knowledge or experience of back-of-house (BOH) operations – this is desirable but not essential.
• Are fully flexible to work shifts, including early mornings, late nights, weekends, and bank holidays.
• Remain calm and confident in challenging or high-pressure situations.
• Work collaboratively as part of a team, with strong communication and interpersonal skills.
• Are willing to attend a medical assessment, as part of the onboarding process.

Security process to work within aviation and travel at DHL

To obtain a full airside ID, you must:

• Be able to provide five years\' address history
• Be able to provide five years\' reference history (employment/education/benefit claim/character)
• Pass a pre-employment Drug and Alcohol test

Why join us?

• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit the DHL careers page to learn more

Who we are

We\'re the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

Building an inclusive workplace

At DHL, we\'re all about creating a workplace where everyone\'s skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Interviews are provisionally scheduled to take place during the week commencing Monday 29 September 2025. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. We review applications continuously and, where there are many applications, the period may close ahead of the provisional interview date. To ensure your application is considered, please submit it as early as possible.