Bodyshop Manager

Auto Skills UK; Lancashire; On-site; GBP 57,000 - 60,000; Full time

Job summary

A leading staffing solutions provider in the UK is seeking a Bodyshop Manager to oversee the daily operations of a body shop in Blackburn. The role focuses on delivering excellent customer service and ensuring profitability through effective team management. Candidates should possess strong leadership skills, relevant experience in bodyshop management, and the ability to maintain customer satisfaction. This position offers a competitive salary between £57,500 and £60,000, with additional earnings potential through OTE.

Qualifications

• Demonstrated experience in a managerial role within a bodyshop.
• Proficient in managing customer service journeys effectively.
• Skilled in team motivation and performance management.

Responsibilities

• Oversee day-to-day activities at the repair center.
• Engage team members to meet performance targets.
• Monitor customer complaints and resolve them.
• Ensure compliance with Health and Safety regulations.

Skills

Strong organisational skills

Flexible work attitude

Ability to effectively deliver site performance and profitable growth

Excellent leadership skills

Strong communication skills

Strong leadership qualities

Experience in the Managerial position in a Bodyshop or similar environment

Job description

Bodyshop Manager

Basic Salary: £57,500 - £60,000. OTE: £80,000. Location: Blackburn.

We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair -on time, every time.

The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities

• Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
• Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
• Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
• Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
• Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
• Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.

Skills and Qualifications

• Strong organisational skills
• Flexible work attitude
• Ability to effectively deliver site performance and profitable growth
• Excellent leadership skills, technical expertise.
• Strong communication skills for customer service and team communication.
• Strong leadership qualities
• Experience in the Managerial position in a Bodyshop or similar environment

If you think you are a good fit for this Bodyshop Manager role, please contact Andy @ Auto Skills and state reference job number 52727.

As well as this Bodyshop Manager role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including:

• Bodyshop Manager
• Bodyshop Workshop Controller
• Assistant Bodyshop Manager
• Bodyshop Workshop Manager
• Workshop Controller