Bio Processing Downstream Process Solution Owner

Siemens Aktiengesellschaft; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global software company is seeking a Bio Processing Downstream Process Solution Owner. This role involves acting as a technical expert, maintaining software solutions, providing support to sales teams, and liaising with practice teams to ensure high standards. Candidates should have a Master's or Ph.D. in Biochemical Engineering or related fields, with a minimum of 5 years in relevant industries and gPROMS experience. The position offers flexibility in work arrangements and great benefits.

Benefits

Great benefits and rewards

Flexible work arrangements

Creative and growth-focused culture

Qualifications

• Minimum of 5 years of professional experience within relevant industries.
• At least 3 years of hands-on modeling experience utilizing gPROMS.
• Very good English skills. Additional languages are beneficial.

Responsibilities

• Ensure technical solutions are maintained and compatible with latest software.
• Provide technical support to Sales teams during discussions.
• Develop and disseminate training materials in solution area.

Skills

Strategic thinking

Analytical skills

Relationship building

Customer orientation

Task and time management

Education

Master's or Ph.D. degree in Biochemical Engineering, Biochemistry, Chemical Engineering, or related discipline

Tools

gPROMS

Job description

The role of a Bio Processing Downstream Process Solution Owner in the BIO Practice of Competence Center Process Modeling (CC PM) of Siemens Digital Industry Process Automation Software (DI PA SW) is to act as the technical expert acting as a solutions authority in the development, maintenance and use of the designated technical solutions based on gPROMS® and providing support to the wider business unit.,

Responsibilities

• Ensuring the designated technical solutions are suitable and maintained to be compatible with the latest software offering

  Technically review solutions and examples developed for the area.

  Ensure documentation is adequate and technically sound.

  Identify gaps and limitations through client interaction and internal use and plan to address these shortcomings.

  Be aware of developments in the field and identify those that should be incorporated into the Practice offerings.

  Take advantage of developments in the gPROMS, gDAP and gWAP platforms, to enhance the offerings.

  Present proposed ideas and solutions to Siemens internal colleagues of interest as part of the development item cycle planning and work allocation process to understand the needs and importance in business.

  At the request of their Practice Director, present ideas and needs to the Planning Board of relevant gPROMS products specific to their part of the solution area and contribute them to the gPROMS development roadmap.

• Providing technical support to the CC PM Sales Solution Constants (SSCs) and Sales teams by

  Attending or guiding technical discussions for new opportunities ensuring the technical details are clearly communicated to the client.

  Identifying and, where possible, mitigating risk of technical approaches by suggesting alternatives or other routes.

  Advising the business development lead on the required products as well as potential areas of growth to pursue.

  Helping to maintain sales collateral related to the practice area and making updates when appropriate.

• Supporting Sales Solution Consultants (SSCs) through

  Attending, where necessary, or guiding the delivery of workshops ensuring the SSC has enough information to satisfactorily convey the material.

  If required, interacting with customers directly to support them to understand correctly, use properly, and create maximum benefits from the Designated Solution of own responsibility.

• Supporting Knowledge Transfer and Customer Support through

  Development and dissemination of training materials in the relevant solution area.

  Acting as a solutions authority to the activities they are working on including, but not limited to, workshop creation, installer example creation, marketing collateral (flyers, videos etc.) creation and case studies.

  Providing technical answers to customer queries through Helpdesk when needed and requested.

• Enabling the Integration and Delivery Model Based Service (ID MBS) team to implement consulting projects in the solution area through

  Acting as the Solutions Authority in appropriate consulting projects.

  Reviewing technical proposals ensuring the approach is feasible, all risk is minimized, and the solution is sufficiently detailed.

  Providing advice and guidance during the project implementation, guaranteeing consistency with best practice and intended solution use as well as offering troubleshooting advice.

  Giving continuous review of the technical delivery of projects including reviews of solutions, reports and presentations intended for the customer.

• Liaising with other members of their Practice team to ensure development items in the Practice are correctly implemented to a high standard by acting as a reviewer for these items

  Hold regular review meetings between members in the Practice who are responsible for implementation.

  Complete full final review before release of the product.

• Disseminating the benefits and developments in the Practice internally through

  Ensuring development items in the Practice are presented at internal gPROMS products release roadshow events.

• Keeping technical knowledge up‑to‑date and relevant through client interaction, conference attendance and literature surveying.

Qualifications

• Master's or Ph.D. degree in Biochemical Engineering, Biochemistry, Chemical Engineering, or a closely related scientific or engineering discipline.
• Minimum of 5 years of professional experience within relevant industries.
• At least 3 years of hands‑on modeling experience utilizing gPROMS.
• You are very strategic, conceptual, analytical and customer‑oriented.
• Very good social skills in building customer relationships as well as high social competence within internal matrix organizations.
• Efficient task and time management, high result, and quality orientation as well as experience and knowledge of strategic business development approaches.
• Very good English skills. Additional languages are beneficial.

Company Overview & Benefits

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation – helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start‑up, we have fun together while creating a world‑class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential. Working at Siemens Software means flexibility – choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!