Billing Team Analyst

Axiom; Belfast; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading legal services provider in Belfast is seeking a Billing Team Analyst to manage client invoicing and reconciliation. This hybrid role involves preparing accurate invoices, resolving billing issues, and maintaining professional communication with clients. The ideal candidate will have experience in billing and possess strong organizational and interpersonal skills. Knowledge of electronic billing applications is preferred. Join a dynamic team dedicated to delivering exceptional service in the legal field.

Benefits

Hybrid work model

Supportive work environment

Qualifications

• 6 months+ experience in a Billing or Collections role preferred.
• Strong organizational and record-keeping skills required.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Prepare and send accurate invoices to clients.
• Reconcile billing issues and solve discrepancies.
• Manage billing relationships with clients and internal teams.

Skills

Billing experience

Strong organizational skills

Interpersonal skills

Microsoft Office Suite proficiency

Education

Degree in Finance-related field

Tools

Electronic billing applications

Job description

Billing Team Analyst

* Please note that this role is Hybrid – 3 days in office and 2 WFH*

Location

Belfast

About Axiom

Axiom is where legal teams go to find the right talent for everything from routine in‑house tasks to complex outside counsel work. Too many legal departments are stuck having to choose between paying the high fees of their law firm, hiring full‑time employees they don’t need, or turning to a low‑cost agency that can’t meet their quality standards. At the same time, top lawyers want to work on challenging legal matters, but they want more control over how, when, and where they practice. Both are forced compromises that no one should have to make. Axiom shares and meets the higher standards of its clients and lawyers, with our “work smarter, adapt faster, go further” approach – connecting growing mid‑market and Fortune 500 companies with the world’s deepest bench of experienced, specialized legal talent.

About the role

We are always looking for talented individuals with a passion for detail, teamwork, and client service to join our Billing Team. Ideal team members will have a background in billing for client accounts (e‑billing would be a plus). This position reports to the Billing Team Manager and is part of our wider Finance Operations team.

Responsibilities

• Prepare, review and send accurate invoices to clients for your account portfolio (typically of approximately 200+ monthly invoices), in accordance with company procedures and client contracts.


• Successfully deliver invoices via e‑mail in addition to a variety of e‑billing platforms, according to client preference. Ensure that invoices are sent as quickly as possible and proactively resolve any delays.


• Reconcile Timesheets with Third party systems ensuring they align to our internal revenue.


• Manage billing relationships with both internal sales teams and external clients. Respond to enquiries related to billing, providing clear and professional communication. Participate in a bi‑weekly meeting between Sales team and Billing/Collections team to reduce aged balances and resolve collection issues.


• Reconcile billing issues and resolve discrepancies in a timely manner.


• Follow‑up with e‑billing remittances and rejections.


• Assist with payment applications, shortpays or other invoice problems.


• Ensure data is accurately updated in our billing systems.


• Assist with month‑end and year‑end closing processes related to billing.


• Complete individual assigned projects as required.

Requirements

• 6 months+ of experience in a Billing or Collections focused position is preferred (Legal billing a plus). Adjacent experience in a Business Operations role or similar will be considered alternatively University graduates with a degree in a Finance‑related field.


• Strong organizational skills, maintenance of detailed records, attention to detail and ability to handle multiple tasks and responsibilities.


• Excellent interpersonal skills, and strong verbal and written skills.


• Ability and willingness to prioritize and meet strict deadlines.


• Goal and action orientation, with a sense of urgency, drive, and commitment to routinely exceed KPIs.


• Ability to anticipate work needs and follow through with minimum direction while adapting to changing priorities and work demands.


• Strong proficiency in Microsoft Office Suite.


• Experience supporting client‑facing team members and willingness to help identify and solve issues.


• Ability to maintain a professional demeanor, superb judgment and grace under pressure.

Preferred skills

• Knowledge of electronic billing applications.

Accommodation for Individuals with Disabilities

Upon request and consistent with applicable laws, Axiom will attempt to provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in the application process. To request an accommodation to complete the application form, please contact us at [e-mail] and include “Applicant Accommodation” in the subject line.