Billing & Customer Service Specialist

Gunnebo Entrance Control; Maresfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global security solutions firm in Maresfield is seeking a Customer Service & Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams. Candidates should possess service invoicing experience, outstanding customer service skills, and competency in Microsoft Dynamics 365. Join a company that values diversity and encourages innovative ideas to create a safer world.

Qualifications

• Proven customer service experience within the security industry or a related service-based environment.
• Strong understanding of service invoicing processes and credit control principles.
• Proficiency in using customer portals for account management and communication.

Responsibilities

• Serve as the primary point of contact for customer service inquiries within the security division.
• Manage customer accounts through internal systems and customer portals.
• Prepare, process, and issue invoices accurately and on schedule.

Skills

Customer service experience

Invoicing processes

Credit control principles

Microsoft Dynamics 365

MS Office skills

Tools

Microsoft Dynamics 365

Job description

A global security solutions firm in Maresfield is seeking a Customer Service & Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams. Candidates should possess service invoicing experience, outstanding customer service skills, and competency in Microsoft Dynamics 365. Join a company that values diversity and encourages innovative ideas to create a safer world.