Bilingual German–English Customer Advisor (Hybrid)

SOUTH WEST RECRUITMENT; Greater London; Hybrid; GBP 27,000; Full time

Job summary

A leading recruitment agency in the Greater London area is looking for a permanent Customer Service Advisor who can communicate fluently in both German and English. The successful candidate will be responsible for responding to customer queries via various channels, providing exceptional service while translating between both languages. This role comes with a competitive salary of £26,312 per annum, requires 40 hours per week on a hybrid working schedule, and offers a supportive and fun work environment.

Benefits

IIP Accredited Employer

Great working culture

Pension Scheme with Standard Life

Eye test vouchers

Discounted corporate gym membership

Involvement with local charities

Campaign-specific benefits

Apprenticeships qualifications

Recognition and reward schemes

Qualifications

• Natural ability to communicate and empathise.
• Confident and professional manner.
• Real willingness to help a customer with their challenge.
• Desire to have fun at work.

Responsibilities

• Respond to English and German emails, and calls.
• Deal with customer queries and translate replies.
• Deliver customer service excellence in all aspects of support.
• Communicate with customers through various channels.

Skills

Excellent communication skills

Empathy

Professional demeanor

Willingness to help

Fun at work attitude

Job description

A leading recruitment agency in the Greater London area is looking for a permanent Customer Service Advisor who can communicate fluently in both German and English. The successful candidate will be responsible for responding to customer queries via various channels, providing exceptional service while translating between both languages. This role comes with a competitive salary of £26,312 per annum, requires 40 hours per week on a hybrid working schedule, and offers a supportive and fun work environment.