Bench General Manager: Lead People, Profit & Perfect Burgers

Five Guys; Hockley; On-site; GBP 150,000 - 200,000; Full time

Job summary

A popular burger restaurant is seeking a Bench General Manager in the Birmingham Area. You will oversee store operations, manage a large team, and ensure the delivery of excellent customer service. The ideal candidate has a strong track record in people development, is hands-on, and can drive profitability while upholding company values. This role offers career growth opportunities, and you will be rewarded with a competitive bonus scheme and various employee benefits.

Benefits

20% bonus scheme

Secret Shopper bonuses

Paid breaks

33 Days paid holiday

Free meals during shifts

Private medical insurance

Life assurance

Employee discount programme

Enhanced Maternity & Paternity Leave

Pension scheme

Qualifications

• Proven track record of developing team members and achieving business results.
• Experience managing large teams in food service or hospitality.

Responsibilities

• Lead day-to-day operations and manage all aspects of the store.
• Inspire and coach the team to deliver excellent customer service.
• Drive sales and manage costs to achieve profitability.

Skills

Hands-on leadership skills

Customer service

Developing people

KPI management

P&L responsibility

Job description

A popular burger restaurant is seeking a Bench General Manager in the Birmingham Area. You will oversee store operations, manage a large team, and ensure the delivery of excellent customer service. The ideal candidate has a strong track record in people development, is hands-on, and can drive profitability while upholding company values. This role offers career growth opportunities, and you will be rewarded with a competitive bonus scheme and various employee benefits.