Beauty Store Lead & Experience Coach

KIKO MILANO; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty retailer is seeking a Supervisor to assist the Store Manager in enhancing customer experience and achieving sales goals. The ideal candidate will coach the team, ensure compliance with procedures, and monitor business KPIs. This role requires a minimum of 2-3 years of retail experience, strong leadership, and customer service skills, along with a passion for cosmetics and beauty products. Responsibilities include supporting the team and driving the store's performance.

Qualifications

• Minimum 2-3 years retail experience in a similar field (Beauty or Fashion).
• Knowledge of cosmetics and beauty products required.
• Strong customer service and leadership skills are essential.

Responsibilities

• Assist the Store Manager in driving customer experience, sales, and business KPIs.
• Coach and support the team to deliver customer experience and business goals.
• Monitor and ensure compliance with KIKO standards and procedures.

Skills

Strong customer service skills

Leadership abilities

Sales and merchandising knowledge

Excellent communication skills

Organizational and problem-solving skills

Flexibility in work hours

Knowledge of cosmetics and beauty products

Retail experience in beauty or fashion

Job description

A leading beauty retailer is seeking a Supervisor to assist the Store Manager in enhancing customer experience and achieving sales goals. The ideal candidate will coach the team, ensure compliance with procedures, and monitor business KPIs. This role requires a minimum of 2-3 years of retail experience, strong leadership, and customer service skills, along with a passion for cosmetics and beauty products. Responsibilities include supporting the team and driving the store's performance.