Beauty Advisor (12 Hours)

SPACE NK; Chichester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty retailer in Chichester is seeking a Beauty Advisor to provide exceptional customer service and achieve sales targets. The role involves delivering unbiased advice, maintaining product knowledge, and fostering a positive store environment. Ideal candidates are passionate about beauty, possess strong communication skills, and have a customer-first mindset. The position offers an opportunity to be part of a supportive team that values customer satisfaction and sales excellence.

Qualifications

• Able to deliver a 'customer first' experience.
• Strong communication skills and leads by example.
• Flexible to adapt to changing priorities.

Responsibilities

• Deliver unbiased customer advice using product knowledge.
• Work as a team to ensure consistent customer first experience.
• Exceed sales targets while maintaining stock accuracy.

Skills

Customer service experience

Strong communication skills

Flexibility

Positive attitude

Passionate about beauty

Job description

Beauty Advisor

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer‑first approach. With passion and enthusiasm, they are an ambassador for the brand.

Qualifications

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. All applicants must have the right to live and work in the UK.