Bartender

Radisson Hotel Group; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel chain in North East England is seeking enthusiastic team members to join their Food & Beverage Service Team. You will support the smooth operation of the department, ensuring high levels of guest satisfaction and service excellence. Ideal candidates have a commitment to hospitality and strong communication skills. Experience is beneficial but not essential. The role requires availability through the festive season, with early and late shifts.

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Strong communication skills.
• Commitment to delivering exceptional guest service.

Responsibilities

• Support the smooth running of the food & beverage department.
• Work as part of a team to maximize guest satisfaction.
• Take responsibility for the assigned duties and tasks.
• Ensure compliance with legislation and best practices.

Skills

Communication skills

Guest service commitment

Creative problem-solving

Hands-on approach

Job description

Do you have an appetite to deliver first class service and are passionate about all things Food & Beverage? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! Our Food & Beverage Service Team are sophisticated hosts who anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond, creating memorable moments for our guests.

Responsibilities

• Support the smooth running of the food & beverage department, ensuring that all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Take responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
• Deliver on departmental plans and objectives, where hotel initiatives & targets are achieved.
• Collaborate with your immediate report, ensuring that costs and inventory are controlled and that productivity and performance levels are attained.
• Build and maintain effective working relationships whilst promoting the company culture and values.
• Ensure adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow‑up as required.

Qualifications

• Experience in food & beverage service beneficial but not essential.
• Hands‑on approach with a can‑do work style.
• Commitment to delivering exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions taking ownership for duties and tasks assigned.
• Personal integrity, with the ability to work in an environment that demands excellence.
• Experience of working with IT systems on various platforms.
• Strong communication skills.

Availability

• Must be available through the festive season.
• Early shifts start at 7.30am; late shifts can end at 1.30am.
• Transport that relies on public transport may be challenging.

Location

A sophisticated Riverside Hotel in Durham, overlooking the River Wear right in the city centre, the Radisson Blu Hotel in Durham is the perfect place to unwind. Durham, in the northeast of the country, is a quintessential English city peppered with historical and cultural charms. The city boasts several UNESCO World Heritage sites, as well as a maze of hilly, cobbled streets. Visit Durham Cathedral, Durham Castle and Durham University. Our 207 rooms and suites are furnished with sophisticated, contemporary décor, and a on‑site restaurant, bar and meeting rooms provide a warm welcome and fantastic service from our team.