Bartender

The Harrogate Inn; Harrogate; On-site; GBP 18,000 - 25,000; Full time

Job summary

A renowned hospitality establishment in Harrogate seeks a Front of House team member who embodies a positive attitude and is passionate about customer service. In this role, you’re the first contact for guests, ensuring their experience is warm and memorable. Responsibilities include greeting guests, taking orders, and creating an inviting atmosphere. Ideal candidates thrive in fast-paced settings and enjoy delivering exceptional service.

Benefits

Extra paid holiday on your birthday

Lead‑Inn development program

Paid breaks

50% off food

Discounted stay at Inns

Discounts for same day bookings

15% off for loved ones

24/7 employee support

Tips sharing

Community contribution programs

Award-winning team benefits

Qualifications

• Thrives in a fast-paced environment.
• Strong focus on customer service.
• Ability to create a welcoming atmosphere.

Responsibilities

• Welcome guests and ensure memorable experiences.
• Take orders and serve food and beverages.
• Maintain a lively and enjoyable atmosphere.

Skills

Positive attitude

Attention to detail

Passion for hospitality

Customer service

Job description

What makes the perfect pub? It’s great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that’s at the heart of everything we do.

The Inn Collection Group is a multi‑award‑winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.

How we say thank you!

Benefits

• Celebrate your birthday with an extra paid holiday.
• Build your future with support from our Lead‑Inn development program.
• Take the time you need to rest and recharge; Paid Breaks are on us.
• Enjoy 50% off food at any of our Inns.
• Relax with a stay at any of our Inns during January, February, and March for just £1.
• Take advantage of the chance to explore our beautiful locations, with 1 / 3 off room bookings all year round.
• Experience a spontaneous trip away with £50 on same day bookings.
• It’s not just for you—your loved ones can enjoy 15% off bed and breakfast too!
• 24 / 7 confidential support is always there when you need it with our Employee Assistance Programme.
• Tronc (…that’s tips to me and you).
• Contribute to a company that gives back through our Give‑inn back scheme.
• Join an award‑winning team recognised as the Best Pub Employer at the Publican Awards.

Set on famous Parliament Hill, The Harrogate Inn, formally known as The St George Hotel offers an ideal location surrounded by Yorkshire's finest treasures. Just steps away, you'll find the charming Betty's Tea Rooms, the historic Royal Hall, and the Turkish Baths. Experience the perfect balance of elegance and convenience in the heart of Harrogate.

You’ll Fit Right Inn

As a member of our Front of House team, you are the first smile that welcomes guests and the friendly face that ensures their experience is warm and memorable from start to finish. Your positive attitude, attentiveness, and passion for hospitality make our Inn a welcoming place for every visitor.

Whether greeting guests, taking orders, serving dishes from the kitchen, or recommending a drink from our selection, no two days are the same on the front line. Your professionalism and enthusiasm create a lively and enjoyable atmosphere, making our Inn a place guests love to visit, and our team loves to work!

If you thrive in a fast‑paced environment, have a passion for customer service, and are committed to delivering exceptional experiences, we think you’ll fit right inn…

This role allowed Megan to explore a new location. Watch Megan’s video to learn more about our front‑of‑house roles. https://careers.inncollectiongroup.com/join-inn

Age-related pay rates apply for Under 21s.