Barista

Coffi Lab Ltd; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

A coffee shop chain in Cardiff is seeking Baristas to enhance customer satisfaction through exceptional service and quality coffee craft. You will be responsible for creating a friendly atmosphere and ensuring store cleanliness during busy shifts. Experience in retail or hospitality is beneficial but not required, as comprehensive training will be provided. The position offers flexible hours ranging from part-time to full-time with a competitive hourly wage of £12.25.

Qualifications

• Dependable and a team player.
• Effective and efficient communication skills.
• Organized with strong multi-tasking abilities.
• Capable of coping with busy store environments.
• Friendly and approachable demeanor.

Responsibilities

• Delight customers with exceptional service.
• Craft beautiful coffee with basic latte art.
• Maintain store cleanliness and standards.
• Multitask to uphold speed and quality of service.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Job description

Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.

If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.

Our newest Lab is coming to Pontcanna shortly and we are looking to recruit the full team. We will be open 7 days per week and will be looking for as much flexibility as possible. Rotas are prepared at least a week in advance. Our Team Members each work their share of open and close shifts. The open shifts start as early as 6:30am and the close shift finishes around 6:30pm. All of our Baristas are paid £12.25 per hour. Contracts range from 16hrs to full time (35-40hrs).

Day to day, you will be responsible for:

• Delighting every customer with our magnificent Coffi Lab customer service.
• Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).
• Helping your team to keep the store spotless - maintaining standards to ensure that it is a nice place to both work in and visit.
• The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.

We are looking for someone to...

• Be dependable. Being a team player really helps everything run like clockwork.
• Be clear. Effective and efficient communication skills are important to get your message across.
• Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.
• Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.
• Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.

Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.