Barista

Chartwells Independent; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading food service provider in Coventry is seeking a dedicated Barista to craft high-quality drinks and deliver excellent customer service. This full-time role offers a supportive environment with opportunities for professional development. The ideal candidate will have prior customer service experience, strong communication skills, and the ability to work well under pressure. Join us to make a positive impact and enjoy various employee benefits.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Wellbeing strategy including Employee Assistance Programme

Social events and communication with leaders

Holiday purchase scheme

High street discount vouchers

Qualifications

• Previous experience in customer service is essential.
• Ability to build relationships and communicate effectively.
• Must demonstrate exceptional timekeeping and reliability.

Responsibilities

• Prepare drinks and serve food that delights customers.
• Keep the bar area clean and organised.
• Process payments accurately and promptly.
• Learn about brewing methods and presentation techniques.
• Ensure compliance with food handling and hygiene standards.

Skills

Customer service experience

Communication skills

Initiative

Reliability

Hands-on experience with brewing equipment

Ability to work under pressure

Job description

We're currently recruiting a driven Barista to help us create beautifully crafted drinks for CH&CO on a full time basis, contracted to 37.5 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here\'s an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Responsibilities

Your key responsibilities will include:

• Preparing perfectly blended drinks and serving high-quality food that delights our customers
• Keeping the bar area clean
• Receiving and processing payments (cash and credit cards)
• Being an enthusiastic team player and excellent communicator
• Maintaining stock of clean mugs and plates
• Learning about brewing methods, beverage blends, food preparation and presentation techniques
• Check if brewing equipment operates properly and report any maintenance needs
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Barista will

• Be a brilliant communicator and easily build relationships
• Have previous experience in customer service
• Strive for excellence in an eager and motivated manner
• Take initiative and make decisions that are right for our customers
• Have Hands-on experience with brewing equipment
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/1809/48541001/52763622/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!