Bar Team Member

Crewe Hall Hotel & Spa; Crewe; On-site; GBP 40,000 - 60,000; Part time

Job summary

A scenic hotel and spa just outside Crewe is seeking enthusiastic staff to ensure exceptional guest experiences. You will work in various Food & Beverage areas, assisting guests and maintaining brand standards. Ideal candidates possess a passion for hospitality, strong customer service skills, and the ability to manage their time effectively. The role offers flexible hours suited for students or those with other commitments, plus numerous employee benefits, including health club membership and training support.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management and organisational skills.

Responsibilities

• Ensure guest satisfaction in Food & Beverage areas.
• Stay updated on pricing and promotions to provide advice to guests.
• Maximise sales through excellent service.

Skills

Exceptional guest service

Strong customer service skills

Time management

Organizational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with Bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.