Bar & Restaurant Leader: Elevate Guest Experience

Hilton; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Birmingham is seeking an experienced Bar & Restaurant Manager. In this role, you will manage operations to ensure outstanding guest experiences while developing your team. Responsibilities include overseeing bar operations, driving sales, and maintaining high customer service standards. Ideal candidates will have prior management experience in Food and Beverage, a strong commitment to customer satisfaction, and excellent grooming standards.

Benefits

Smart uniform provided and laundered

Free, healthy and high-quality meals when on duty

Grow your Career

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages

Holiday: 28 days including bank holidays

Guest Experience Day: 1 night stay with breakfast and dinner

Qualifications

• Experience in managing teams and operations within a restaurant or bar setting.
• Proven ability to achieve financial targets.
• Excellent grooming standards and customer service orientation.

Responsibilities

• Manage Bar operations.
• Maintain exceptional levels of customer service.
• Recruit, manage, train, and develop the Restaurant team.
• Drive sales to maximize budgeted revenue.

Skills

Management in Food and Beverage experience

Ability to comply with all Food and Beverage brand standards

Flexibility to respond to a range of different work situations

Job description

A leading hotel chain in Birmingham is seeking an experienced Bar & Restaurant Manager. In this role, you will manage operations to ensure outstanding guest experiences while developing your team. Responsibilities include overseeing bar operations, driving sales, and maintaining high customer service standards. Ideal candidates will have prior management experience in Food and Beverage, a strong commitment to customer satisfaction, and excellent grooming standards.