Bar Manager

TXAKOLI PTE. LTD.; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent restaurant group in Greater London seeks a skilled team leader for its bar operations. As a Lead Bartender, you will ensure the team operates smoothly and adheres to high standards for beverage service. Key responsibilities include recognizing regular guests, addressing their preferences, handling complaints, and fostering customer loyalty. Candidate should have strong leadership and customer service skills. This role is ideal for someone passionate about providing exceptional experiences.

Qualifications

• Experience in leading a team, preferably in a bar or restaurant setting.
• Strong customer service skills and ability to recognize guest preferences.
• Ability to handle complaints effectively and maintain operation standards.

Responsibilities

• Lead the bartender team in smooth operation of bar.
• Ensure bar operations standards are adhered to.
• Promote the Restaurant by establishing a loyal and regular customer base.

Job description

Job Description

• Lead the bartender team in smooth operation of bar.
• Ensure bar operations standards are adhered to.
• Ensure the highest quality of beverages served.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Assisting the Restaurant Manager in implementing and developing of training programs.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.