Bar and Waiting Team Member - Anglesey Arms

JW Lees; Menai Bridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-owned brewery in Menai Bridge is looking for a Bar and Waiting Team Member to join its friendly team. The role involves providing exceptional customer service, supporting your teammates, and recommending food and drinks confidently. While previous experience isn't essential, a passion for hospitality and a proactive attitude are required. The company offers competitive pay, bonuses, discounts, and opportunities for career development. Join a team that values people and great experiences.

Benefits

Competitive pay plus cash tips

Annual profit share bonus

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels

24-hour confidential wellbeing support

Career growth opportunities

Enhanced maternity and paternity policies

Qualifications

• Previous experience isn’t essential, but being proactive and supportive is important.
• You must be passionate about hospitality.

Responsibilities

• Provide best in class customer service tailored to suit the customer.
• Support teammates in all areas, helping out wherever needed.
• Recommend food and drink to our customers confidently.

Skills

Customer service

Team support

Proactivity

Passion for hospitality

Job description

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and your friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licensed Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together