Bar and Restaurant Supervisor

Malmaison Hotel Liverpool; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A boutique hotel chain in Aberdeen is seeking a Bar and Restaurant Supervisor to ensure outstanding guest service and manage daily operations. This role provides opportunities for internal progression. Ideal candidates will have experience in the restaurant/bar industry, with strong communication and teamwork skills. The position offers various benefits including discounted room rates and wellness programs.

Benefits

Heavily discounted staff room rates

Discounted friends and family room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Experience in working within a busy restaurant and/or bar.
• Passionate about delivering high standards.
• Ability to manage guest expectations.

Responsibilities

• Be the face of the restaurant and bar within the hotel.
• Control the flow and communicate with the kitchen and management.
• Ensure a smooth dining experience for guests.

Skills

Teamwork

Guest satisfaction

Communication

Job description

Overview

About The Role

Job title: Bar and Restaurant Supervisor, Malmaison

Rate of pay £12.76 per hour / 40 hours per week

Type of Contract: Permanent

Location: Malmaison Aberdeen

We create memories that guests will never forget. This could be the next step for you into a Head of Department position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.

Responsibilities

You will already have experience in working within a busy restaurant and/or bar and be looking for the next step in your career. You will be the face of the restaurant and bar within our hotel, help control the flow, and communicate with the Kitchen and the management team to ensure a smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. Shift patterns and contracted hours can all be discussed at interview.

About You

We are looking for individuals who are passionate about delivering high standards and guest satisfaction, with the ability to work well in a team and manage guest expectations to achieve celebrity service.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much more
• Cycle to work scheme – save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
• Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• Wagestream for instant access to earned wages, track earnings in real time
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• Support for charitable sponsorships and an Employee Assistance Programme – free, confidential advice 24/7

Our Sustainability Goals

• 100% of electricity generated using renewable energy, with most from Wind Farms around the UK
• Recycle a minimum of 70% of hotel waste, championed by our Sustainability Council
• Move to a chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system in kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

About The Application

If you are interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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Note: This description reflects the role details and does not alter the original content beyond formatting. The location is Malmaison Aberdeen as stated, and there is no indication that the role is closed.