Banking Customer Care Advisor – In-Branch & Hubs

Barclays UK; Southampton; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading UK bank is seeking a Customer Service Advisor to enhance customer experience by providing support and resolving queries. In this role, you will collaborate with various teams to ensure exceptional service delivery, contributing to the overall success of the organization. Candidates should have strong communication skills and a passion for customer service. The position offers a competitive salary of £26,500 along with a comprehensive benefits package, promoting professional growth and collaboration.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service, retail, or hospitality.
• Strong communication skills.
• Ability to resolve customer queries efficiently.

Responsibilities

• Provide resolutions for customer queries/issues.
• Support clients with exceptional service.
• Collaborate with internal stakeholders to meet client needs.

Skills

Empathy

Customer service

Communication skills

Job description

A leading UK bank is seeking a Customer Service Advisor to enhance customer experience by providing support and resolving queries. In this role, you will collaborate with various teams to ensure exceptional service delivery, contributing to the overall success of the organization. Candidates should have strong communication skills and a passion for customer service. The position offers a competitive salary of £26,500 along with a comprehensive benefits package, promoting professional growth and collaboration.