Bank Project Worker

Sanctuary Supported Living; Sittingbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

Sanctuary Supported Living is seeking a compassionate Project Worker to support clients in a supported living environment. The role involves assessing client needs, managing finances, and fostering social inclusion. Ideal candidates will have experience in domestic abuse support and hold an NVQ 3 in Health and Social Care.

Benefits

Online discounts and rewards

Health and well-being plans

Learning and development opportunities

Occupational sick pay

Confidential employee advice service

Financial wellbeing support

Contributory pension plan

Generous annual leave

Qualifications

• Previous experience in supporting victims of domestic abuse.
• Background in a supported living environment.
• Sound knowledge of housing management and occupancy agreements.

Responsibilities

• Assess clients' needs by writing and updating support plans.
• Assist clients in managing finances and welfare benefits.
• Encourage social inclusion and help clients build confidence and self-esteem.

Skills

Empathy

Interpersonal Skills

Problem Solving

Ability to Work under Pressure

Customer Care Skills

Education

NVQ 3 in Health and Social Care

Job description

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The role of Project Worker will include:

• Regularly assessing the needs of clients by writing and updating support plans, and signposting access to education, training, and employment.
• Assisting clients with managing finances and welfare benefits.
• Encouraging social inclusion and helping clients to build their confidence, resilience, and self-esteem.
• Working with statutory and non-statutory agencies on behalf of the clients and actively encouraging choice and involvement, or acting as an advocate when required.
• Promoting safe working practices by undertaking risk assessments within legislative frameworks.

Skills and experiences:

• You will have previous experience in a role supporting victims of domestic abuse or a background gained in a supported living environment in a project worker capacity.
• Sound knowledge of housing management including voids and arrears management.
• Good understanding of occupancy agreements.
• The ability to react effectively under pressure.
• The ability to work on your own initiative and source innovative solutions to problems.
• You will be empathetic and non-judgmental with good interpersonal and customer care skills.
• NVQ 3 in Health and Social Care, or willingness to work towards, is essential.

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are some of the rewards:

• A variety of online discounts and rewards from major retailers.
• Health and well-being plans.
• A wide range of learning and development opportunities.

Your Mind and Body

• Occupational sick pay after 12 months’ service (for those on contracted hours only and subject to qualifying period).
• Confidential 24/7 employee advice service (including medical and legal advice).
• Wellbeing resources through our employee platforms including Aviva Digicare.
• A greener commute with our Cycle to Work scheme.

Your Financial Wellbeing

• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice.
• Exclusive discounts through our e-hub platform.
• Securing your future with our contributory pension plan.
• Life assurance.
• Parental leave schemes (Adoption, Maternity, Paternity, and Shared).

Your Job

• 25 days annual leave (rising to 30 days) plus bank holidays.
• Growth and development through comprehensive training and internal career opportunities.
• Ability to be part of our inclusive staff networks like the Parent Network and Disability Network.
• Loyalty recognition scheme for 12 months’ service onwards.

Job Reference: 225023

We are only currently accepting applications from those with the right to work in the UK. If applying internally, use your internal careers account. We might withdraw this advertisement at any time, so apply early. Inclusion is a core value. We aim to be a diverse, inclusive organization where our people thrive and meet customer needs with fairness and empathy. We welcome applications from diverse backgrounds and will make adjustments throughout your application process in line with our Disability Confident employer status.