Bank - Porter - BGH

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 22,000 - 25,000; Full time

Job summary

A prominent healthcare provider in Liverpool is looking for a Porter to support the hospital's operations. The role involves transporting patients, handling medical equipment, and delivering meals. Ideal candidates will have strong communication skills, customer service orientation, and the ability to work under pressure. Applicants should possess NVQ2 or equivalent, with a commitment to health and safety standards. This position offers opportunities for flexible working arrangements and a chance to contribute to high-quality patient care.

Benefits

Flexible working arrangements

Commitment to equality and diversity

Healthy work-life balance

Responsibilities

• Transport of patients to wards and departments including emergency bed and stretcher patients.
• Take specimens to laboratories.
• Take medical gases to and from wards to change flow meters.
• Collect soiled linen and rubbish from wards and departments.
• Collect clinical waste from wards and departments.
• Deliver meal trolleys to and from wards.
• Delivery of equipment to wards and departments.
• Attending fire response at the request of line manager.
• Delivery of drugs from wards and departments including controlled drugs.
• Post-room duties.

Skills

Good verbal and written communication skills

Good Customer Service Skills

Understanding for health and safety issues

Ability to work within a team and on your own

Ability to use tact and diplomacy in all situations

Able to react flexibly in changing circumstances

Basic computer skills

Education

NVQ2 or equivalent

Job description

Job Overview

The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment. Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Main Duties

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Successful Applicants Must Have

• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.

Detailed Job Description And Main Responsibilities

• Transport of patients to wards and departments including emergency bed and stretcher patients.
• Take specimens to laboratories.
• Take medical gases to and from wards to change flo meters.
• Collect soiled linen and rubbish from wards and departments.
• Collect clinical waste from wards and departments.Deliver meal trolleys to and from wards.
• Removal of bodies from wards and departments, putting bodies of view for relatives and assisting shift manager on BDI's and DOA's.
• Delivery of equipment to wards and departments.
• Attending fire response at the request of line manager.
• Delivery of drugs from wards and departments including controlled drugs.
• Post-room duties.
• Any other designated duties as and when required by the portering management.

Person Specification

Qualifications

• NVQ2 or equivalent

Skills

• Good written and verbal skills

Knowledge

• An understanding of SOP's and policies relating to the area

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment.

Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

The Trust is committed to promoting a healthy work-life balance and achieving fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.