Bank Crisis Worker

Royal Devon University Healthcare NHS Foundation Trust; Plymouth, Truro, Exeter; Hybrid; GBP 20,000 - 25,000; Part time

Job summary

A regional healthcare provider in Plymouth is seeking a Bank Crisis Worker to support individuals aged 16 and over who have experienced sexual assault. This role involves acting as an advocate during forensic medical assessments and ensuring victims receive appropriate support afterward. The position offers flexible out-of-hours shifts and is part of a multi-agency team dedicated to delivering high-quality, trauma-informed care. Candidates should be compassionate with excellent communication skills.

Benefits

27 days annual leave plus bank holidays

Occupational health services

Access to staff discounts

Qualifications

• Experience working in a multi-agency team environment.
• Ability to provide support to victims of trauma.
• Strong communication skills are essential.

Responsibilities

• Support individuals over 16 who have experienced sexual assault.
• Act as the patient advocate during the assessment.
• Ensure appropriate support is in place post-assessment.

Skills

Compassionate

Teamwork

Trauma-informed care

Job description

Bank Crisis Worker (Devon and Cornwall SARC)

The closing date is 31 January 2026

Devon and Cornwall Sexual Assault Referral Centres provide care for anyone who has experienced sexual harm within Devon and Cornwall and the Isles of Scilly.

Our Crisis Worker Team provide support to those over the age of 16 who have been raped or sexually assaulted within the previous 10 days who attend one of our 3 SARC sites for health care, including forensic medical examinations.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

We are looking for compassionate and caring individuals who want to make a difference to people at a time in their lives when they have experienced significant trauma. Our crisis worker teams provide support to those over the age of 16 who have been sexually assaulted, or raped and need to access the SARC between the hours of 17:00 - 09:00, at the weekends and on occasion during 09:00 - 17:00. Crisis workers support patients who attend for a forensic medical assessment, acting as the patient advocate during their attendance at the SARC and ensuring that appropriate support is in place after the patient has left.

You will work as part of a multi-agency team of Doctors and Forensic Nurses, providing high quality, trauma informed care.

These posts will be based at one of our three sites; Exeter, Plymouth and Truro, depending on your location.

Working Pattern:

This is a bank position. Out of hours shifts start at 17:00 every evening and end at 9:00 the following day. Weekend shifts are split between the day 09:00 - 17:00 and then 17:00 - 09:00 and occasional daytime shifts to cover Lead Crisis Workers are 09:00 - 17:00. A rota is circulated every month and crisis workers choose what shifts they would like to work.

Interview Date: 2 February 2026

For further information please contact: Zoe Mechem or Shona Francis. Lead Crisis Workerson0300 303 4626 or via email: [e-mail].

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

• See job description text above, and (where applicable) you can download a copy of the full job description
• See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Devon University Healthcare NHS Foundation Trust