BANK Communication Support Worker

Oaklands College; St Albans; On-site; GBP 40,000 - 60,000; Part time

Job summary

An educational institution in St Albans seeks a Bank Communication Support Worker to provide vital support to deaf and hearing-impaired students. Responsibilities include offering communication support tailored to student needs across various courses. The role requires a commitment to equality, experience or training in deaf culture, and strong English skills. Flexible hours are available, and the institution values staff welfare and professional development, making a difference in learners' lives and promoting inclusive education.

Benefits

Local Government Pension Scheme

Access to Adult Community Learning courses

Free onsite parking

Onsite gym and wellness treatments

Cycle to Work Scheme

Eye care vouchers

Mental health support

Staff development days

Qualifications

• CACDP BSL Stage 3 or above is essential.
• High standard of written English is required.
• Experience with deaf culture and communication is a must.

Responsibilities

• Provide one-to-one and group communication support.
• Collaborate with tutors for accurate course content communication.
• Support students' social integration and wellbeing.

Skills

CACDP BSL Stage 3 or above

High standard of written English

Experience and knowledge of deaf people and culture

Ability to present concepts clearly

Commitment to a student-centred approach

Ability to use own initiative

Experience of supporting deaf students

Lip speaking skills

Ability to assist in preparation of materials

Education

GCSE English Language Grade A-C or equivalent

Job description

Ready to provide communication support for deaf and hearing‑impaired students?

An exciting opportunity has arisen at Oaklands for a BANK Communication Support Worker.

The Oaklands Education group is a vibrant and diverse learning‑centred community, providing transformational education for over 100 years. Oaklands is more than just a college and is well positioned to be internationally known, nationally recognised, regionally relevant, and locally significant.

Oaklands is ambitious at reaching a greater number of individuals, businesses and stakeholders through it’s diverse group, to grow our portfolio and offer, to meet global economic and social needs in a transformational way and we are seeking a BANK Communication Support Worker to play a vital role in our Journey.

Your Day‑to‑Day Impact

Join Our Team as a Bank Communication Support Worker!

Are you passionate about supporting deaf and hearing‑impaired students to achieve their full potential? We are seeking a flexible and dedicated Bank Communication Support Worker to join our inclusive and supportive college environment.

In this rewarding role you’ll provide one‑to‑one and group communication support using students' preferred modes of communication across the full college curriculum. You’ll play a vital role in helping students access learning, take accurate notes on their behalf and support their social integration and wellbeing. This BANK role will cover Day time and Evening courses. Variable hours and Days needed.

Your work will involve close collaboration with tutors to ensure accurate communication of course content and participation in staff training to raise awareness of deaf and hearing‑impaired learners' needs. You’ll also act as an advocate for students, promote communication skill development and assist with administrative tasks related to additional learning support.

We’re looking for individuals who are reliable, adaptable and committed to equality, inclusion and safety. Whether you're experienced or newly trained, if you’re passionate about breaking down barriers to education, we want to hear from you!

Apply now and make a real difference in the lives of our learners. Flexible hours available.

Is This You?

• CACDP BSL Stage 3, or above (Essential)
• A high standard of written English, for example GCSE English Language Grade A-C or equivalent (Essential)
• Experience and knowledge of deaf people and deaf culture (Essential)
• Ability to present concepts and information clearly and appropriately to meet the needs of individual learners (Essential)
• Commitment to a student‑centred approach (Essential)
• Ability to use own initiative and work with minimum supervision (Essential)
• Experience of supporting deaf students within a college environment (Desirable)
• Lip speaking skills (Desirable)
• Ability, under supervision, to assist in the preparation of materials, to facilitate a learner’s understanding (Desirable)

Personal Attributes

• Empathetic, patient, and resilient
• Inclusive, with high expectations for all learners
• Committed to safeguarding and learner wellbeing
• Reflective and keen on professional development

Your Future Starts at Oaklands

At Oaklands College, we value our staff and are committed to your wellbeing and development. When you join us, you become part of a vibrant and forward‑thinking team that supports innovation, creativity, and learner‑centred teaching.

Here’s what you can look forward to :

• Local Government Pension Scheme with excellent employer contributions
• Access to Adult Community Learning courses
• Free onsite parking
• Onsite gym and wellness treatments at discounted rates
• Cycle to Work Scheme and discounted travel through UNO Bus Scheme
• Eye care vouchers and employee assistance programme
• Mental health and wellbeing support, including peer supporters
• Staff development days and annual awards celebrating your achievements

Oaklands College is proud to be a Disability Confident Employer and we actively welcome applicants from all backgrounds. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff and stakeholders to share this commitment.

We review applications on a rolling basis and may close this advert early if we receive high interest. Don’t miss your opportunity to join a college that’s shaping futures and transforming lives.