Band 8b - Programme Manager

Royal Free London NHS Foundation Trust; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A healthcare organization is seeking a Programme Manager to lead projects within a digital wellbeing service in London. The role involves overseeing project delivery, managing stakeholders, and ensuring high-quality outcomes. Candidates should have a Master's degree and significant experience in project management, with essential skills in strategic thinking and problem-solving. The position offers opportunities for professional growth in a supportive team environment.

Benefits

Flexible working patterns

Support for professional development

Diverse and inclusive workplace

Qualifications

• Experience in strategic planning and business development.
• Significant experience in project management.
• Further training and experience in NHS change management.

Responsibilities

• Lead significant projects within Good Thinking.
• Manage the delivery of high-quality projects.
• Develop partnerships and manage stakeholder engagement.

Skills

Strategic thinking

Independent problem-solving

Group facilitation

Research and analysis

Written and presentation skills

Education

Masters degree or equivalent experience

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We\'re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

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Job overview

Good Thinking is London\'s free NHS-approved digital wellbeing service for people living, working or studying in London. We provide a range of personalised advice, support and resources to help Londoners manage sleeplessness, anxiety, stress, low mood and other feelings.

The post holder will:

• Lead one or more significant projects within Good Thinking ensuring they are planned, managed, and evaluated in a timely and effective way to ensure high quality of delivery across their portfolio of projects
• Be the lead for one or more workstreams within Good Thinking and will be expected to advise the organisation and external stakeholders in the details of the programme
• Have considerable flexibility and autonomy in taking forward the overall piece of work
• Responsible for identifying and reporting on issues and risks and undertaking mitigating actions
• Take responsibility for the accuracy, timeliness, reliability, and appropriateness of data ensuring quality decisions can be made
• Take a lead for analysis and reporting of specific target areas as agreed
• Be responsible for supporting the Senior Programme Manager and Director of Programmes in the production of strategic reports and briefings as required
• Be responsible for assisting the Head of Programme Delivery and Director of Programmes in the development of the team and the setting of its strategic direction, identifying future opportunities for pan-London projects as they arise

Main duties of the job

As a Programme Manager you will be working as part of a team supporting the successful delivery of Good Thinking across the capital.

Important aspects of this role include:

• Overseeing development and delivery of projects across the programme
• Supporting the team to deliver its priorities including line management of project managers in the team
• Developing partnerships, stakeholder engagement and management
• Business development and strategic thinking

As a regional transformation programme we need to be responsive to the system\'s needs and provide high quality results for all our stakeholders. To achieve this, we are looking for someone who is skilled in:

• Group facilitation - tools and method to hear from all voices
• Co-production - reaching out to and around all stakeholders
• Research and analysis - qualitative and quantitative
• Good written and in-person presentation - storytelling and building a case
• Extremely organised and delivery focused, able to juggle expansive projects and prioritise work
• Coaching approach (open questions and listening)
• Ability to build relationships and proactive and collaborative approach to stakeholder engagement and partnership working
• Awareness of our breadth of stakeholders

Working for our organisation

The team culture and environment we hope to foster within Good Thinking include:

• Teamwork — Collective vision & purpose; clear roles and example processes to progress work so people feel confident to lead autonomously; a team that knows each other well and creates opportunities for collaboration and connection
• Supportive — Personalised support; an open environment that enables open communication and regular opportunities for open, honest discussions;，我们 help each other get work done when needed
• Continuous improvement — Space for personal and professional growth with investment in staff; opportunities to step out of comfort zone; structured training; openness to challenge; thoughtful systems for feedback; permission to try new approaches
• Communication — Knowledge sharing; transparent, communicative management; openness to voice concerns and risks early
• Diversity — An environment where all can contribute, succeed and excel; diversity of thought is encouraged to better reflect stakeholders

Detailed job description and main responsibilities

Please see attached relevant Job Description and Person Specification for more information and details for main responsibilities.

Person specification

Qualifications/Knowledge/Training

Essential criteria

• Masters degree level education or equivalent experience
• Further training and experience in project management and/or performance management and/or business process activity and/or experience of NHS change management processes

Skills

Essential criteria

• Strategic thinking skills and sound judgement
• Independent thinker with strong problem-solving and sound judgement

Experience

Essential criteria

• Experience of strategic planning, business planning and business development
• Significant project management experience

Other information

• Covid-19 Vaccination: Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
• Apprenticeship Training (AT) where applicable.
• We may transfer personal data to NHS organisations as part of employment transfers; completion of stat and mandatory e-learning modules is required.
• EU/EEA citizens may require a visa; we cannot sponsor Band 2 to 4 roles per UKVI threshold. Check eligibility under UKVI points-based system.
• Pre-employment checks include identity and right to work verification; TrustID and related processes may be used.
• The Trust uses electronic starter forms on Trac and stores information securely.
• A DBS check may be required for regulated activities.
• By applying, you agree to transferring application information to the preferred applicant management system and national NHS ESR on offer of employment.
• Please be aware of scams; official communications will come from @recruit.trac.jobs or nhs.net e-mails.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Vacancies may close early due to high application volumes; apply early if interested and eligible.
• Only candidates meeting the person specification will be shortlisted.
• Interview arrangements will be communicated via email; check regularly after the closing date.

Please be advised that Royal Free accommodation is at full capacity; wait times are long. Please secure alternative accommodation.

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Documents to download

• Job Description & Person Specification (PDF, 264.7 KB)
• Functional Requirements Form (PDF, 117.0 KB)
• Royal Free Map (PDF, 1.2 MB)
• Benefits Poster (PDF, 148.6 KB)
• Our sites and services (PDF, 486.9 KB)