Band 4 Deputy Housekeeping & Portering Manager

NHS; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Solihull is seeking a Deputy Housekeeping & Portering Manager to lead a diverse workforce and manage day-to-day operations of the Housekeeping and Portering departments. The ideal candidate will have a NVQ level 4 qualification, at least 2 years of supervisory experience in healthcare, and outstanding communication skills. This position offers an opportunity to ensure high standards of cleanliness and support excellent patient care within a dynamic team environment.

Qualifications

• NVQ level 4 with at least one year experience managing people.
• 2 years supervisory experience in healthcare or equivalent field.
• Good verbal and written skills and ability to communicate at all levels.

Responsibilities

• Support the leadership of a diverse workforce.
• Deliver excellent services from Portering and Housekeeping teams.
• Manage HR procedures such as sickness management.

Skills

Leadership qualities

Operational leadership skills

Communication skills

Computer skills

Budget management knowledge

Education

Good level of general education

NVQ level 4

Job description

Go back University Hospitals Birmingham NHS Foundation Trust

Band 4 Deputy Housekeeping & Portering Manager

The closing date is 07 December 2025

This is an exciting opportunity to join the Facilities team at Solihull Hospital as a Deputy Housekeeping & Portering Manager. The Facilities team at Solihull is a fast paced, dynamic team that supports the clinical team and the clinical strategy at various points. The priority in this role is ensuring the facilities team deliver excellent patient care and experience. Ensuring support is given to the Facilities Manager, overseeing day-to-day operations of the Housekeeping and Portering departments, and to ensure the highest standards in cleanliness are delivered to the Hospital, in line with the national cleaning standards 2025.

Main duties of the job

Excellent Leadership qualities - supporting the leadership of a large diverse workforce, showing care and compassionate leadership qualities.

Operational Leadership skills - Delivering an excellent service from our Portering team, and Housekeeping team, keeping our patients at the forefront of what we do.

Understanding and supporting with HR procedures, such as Sickness management and people related issues.

Excellent Communication at all levels - communicating with our facilities team, and networking within the wider facilities team to ensure standardised practices and best practices are adopted and delivered.

Supporting with the deliverance of sustainable finance plans, cost improvements and tendering schemes.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

• *Good level of general education
• *NVQ level 4 with at least one year experience managing people

Experience

• *2 years supervisory experience in healthcare or equivalent field.
• *Excellent communication and interpersonal skills.
• *Good verbal and written skills and ability to communicate at all levels.
• *Good computer skills to include use of Windows 2000 and / or Microsoft Office.
• *Previous experience dealing with complaints.
• *Good awareness of equal opportunity issues

Additional Criteria

• *Ability to lead and work as part of a team.
• *Able to introduce and manage change effectively.
• *Knowledge of budget management.
• *Able to demonstrate sound leadership skills.
• *Able to confidently present to large audiences.
• *COSHH and Environmental Health legislation.
• *Knowledge of infection control requirements in the NHS and staff training requirements.
• *Knowledge of the National Specification of Cleanliness.
• *Excellent judgment and negotiation skills.
• *Ability to communicate effectively with external organisations and Trust representatives at all levels.
• *Ability to represent Housekeeping and clearly determine service levels and resources.
• *Approachable and sensitive attitude to staff members.
• *Knowledge of Health & Safety at Work Regulations.
• *Knowledge of NHS standing financial instructions.
• *Knowledge of PLACE (Patient Led Assessment of the Care of the Environment)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Birmingham NHS Foundation Trust