Back of House Manager

The Caledonian Hotel; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious hospitality establishment in Edinburgh is seeking a proactive Back of House Supervisor to lead a dedicated team. The role involves ensuring high cleanliness standards and operational efficiency while maximizing guest satisfaction. Candidates should have supervisory experience in hospitality, a strong understanding of food hygiene, and excellent leadership skills. Join a dynamic team and enjoy competitive benefits, including meals and training opportunities.

Benefits

Competitive Salary Depending on Experience

Free and healthy meals when on duty

50% off Food & Beverage Venues

Discounted use of Leisure Facilities

28 Days of Annual Leave, increasing with long service

Pension enrolment

Qualifications

• Previous experience in a Back of House supervisory role within a hospitality or catering environment.
• Strong understanding of food hygiene, health & safety, and industry best practices.
• Ability to manage a team effectively, inspiring performance and maintaining high standards.

Responsibilities

• Provide leadership and support to the Back of House team.
• Maintain cleanliness and hygiene standards in line with regulations.
• Plan and organise shifts for optimal service levels.

Skills

Leadership and organisational skills

Strong problem-solving skills

Excellent communication skills

Ability to work under pressure

Education

Basic Food Hygiene Certification

Job description

Job Ref: AM15068 Branch: The Caledonian Edinburgh Location: The Caledonian, Edinburgh Salary/Benefits: Salary Dependent on Experience + Exclusive Benefits Contract type: Permanent Hours: Full Time Hours per week: 40 Hours Per Week Posted date: 06/01/2026 Closing date: 06/02/2026

Our Story

The Caledonian Edinburgh has embodied the best in Scottish hospitality for over a hundred years. Situated at the West End of Princes Street, this former Victorian railway hotel nestles in the shadow of the Edinburgh Castle, within walking distance of Princes Street Gardens, the Royal Mile and Edinburgh’s Old Town, a UNESCO World Heritage Site.

We are delighted to celebrate The Caledonian’s 120th?anniversary in Scotland’s capital, proudly celebrating and sharing its stories, anecdotes and memories throughout the hotel and beyond.

We would love for you to embark on the journey to our next chapter, The Caley Way!

Our Management Company

As part of the Klarent Hospitality Portfolio, we are dedicated to offering our team excellent opportunities for growth and development. We take great pride in recognising and rewarding the hard work, commitment and long service of our exceptional team members.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth.

Exclusive Benefits

• Competitive Salary Depending on Experience
• Free and healthy meals when on duty.
• 50% off our Food & Beverage Venues – The Court & Caley Bar
• Discounted use of Leisure Facilities
• Stays in our hotels at discounted prices?
• Go Hilton Recognition Platform
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&Cs apply
• 28 Day of Annual Leave, increasing with long service
• Flexibility to purchase additional holiday days
• Pension enrolment
• We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!

The Role

To provide leadership and support to the Back of House team, ensuring a high standard of cleanliness, safety, and organisation in the kitchen and associated areas. The role requires maintaining operational efficiency while maximising guest satisfaction and upholding company values and standards.

Key Responsibilities

• Plan and organise shifts to ensure optimal service levels and productivity.
• Maintain cleanliness and hygiene standards in line with HACCP, COSHH, and Health & Safety regulations.
• Ensure the team has the necessary tools, training, and equipment to perform effectively.
• Monitor stock levels, including cleaning materials and kitchen supplies, ensuring correct storage and usage.
• Promote and implement operational improvements to enhance efficiency and service delivery.
• Support the recruitment, training, and development of Back of House staff.
• Enforce high standards of teamwork, professionalism, and guest service across the department.
• Communicate clearly with the wider food service team, ensuring seamless coordination.
• Maintain security of stock, equipment, and work areas.
• Always ensure compliance with company policies and relevant legislation.
• Provide feedback and performance evaluations to team members.
• Assist in developing and implementing sustainability initiatives to reduce waste and resource consumption.

What We Desire

We are looking for a motivated and proactive individual with strong leadership and organisational skills. The ideal candidate will have:

• Previous experience in a Back of House supervisory role within a hospitality or catering environment.
• A strong understanding of food hygiene, health & safety, and industry best practices.
• The ability to manage a team effectively, inspiring performance and maintaining high standards.
• Excellent communication and interpersonal skills.
• The ability to work well under pressure in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to challenges.
• A commitment to teamwork and a collaborative work ethic.
• A keen eye for detail and a passion for maintaining high standards of cleanliness and efficiency.
• A flexible approach to work, including the ability to work evenings, weekends, and bank holidays as required.

Preferred Qualifications

• Basic Food Hygiene Certification.
• Experience in Back of House management or leadership roles.
• Knowledge of HACCP, COSHH, and Health & Safety at Work regulations.

This is a fantastic opportunity to join a dynamic and supportive team within a prestigious hospitality setting. If you have the skills, experience, and passion for delivering exceptional service, we would love to hear from you.