B2B Account Manager (m/f/d)

Westwing Group SE; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading e-commerce company in the UK is seeking a B2B Account Manager to develop their sales strategy within the A&D segment. This permanent position based in London focuses on acquiring new clients and building relationships with architects and designers. Ideal candidates should have over 3 years in business development and a strong network within the architecture community.

Benefits

Inspiring work environment

Unique culture of trust and collaboration

Qualifications

• 3+ years of experience in business development and account management in B2B furniture.
• Established network within the UK’s architecture and design community.
• Ability to manage complex cross-functional projects.

Responsibilities

• Build relationships with architects and interior designers.
• Define customer acquisition strategy and action plan.
• Lead the sales cycle from prospecting to project close.
• Manage the A&D network as a regional expert.
• Implement retention and upselling initiatives.

Skills

Business development

Account management

Communication skills

Project management

Customer satisfaction

Network within architecture community

Job description

JOIN OUR TEAM

As B2B Account Manager, you will be responsible for developing our B2B sales strategy in the UK and driving growth within the architect and interior design (A&D) segment. Your main focus will be to acquire new clients through targeted sales initiatives, which you will define strategically and execute with ownership. You will work closely with stakeholders across the organisation and contribute to building this exciting and fast-growing business area. The position is permanent and based in London.

WHAT YOU'LL DO

• build and grow our B2B A&D customer segment by establishing strong relationships with architects and interior designers, ensuring our products are specified in their projects
• define a strategy for customer acquisition and growth, and convert it into a clear action plan with defined KPIs
• lead the full sales cycle independently, from prospecting and pitching to project close
• manage the UK A&D network and act as the regional expert within the company
• support the development of large-scale B2B projects and help establish internal processes to scale the A&D business
• develop and implement retention and upselling initiatives for your segment, while continuously monitoring and improving customer satisfaction
• collaborate with senior leadership and contribute to key presentations and communications for the Head of B2B, the Group CEO and the Executive Team

YOU COME WITH

• 3+ years of experience with a strong track record in business development and account management in the B2B furniture, home and living industry
• an established network within the UK’s architecture and design community
• an entrepreneurial mindset and hands-on mentality to grow revenue while ensuring high customer satisfaction
• the ability to structure and manage complex, cross-functional projects involving multiple stakeholders at various levels
• experience working in a fast-paced environment, handling multiple priorities with precision and speed
• excellent communication skills, both verbal and written, to engage internal and external stakeholders effectively
• fluency in English; additional languages are an advantage

WHY WESTWING

Aside from our awesome team and shared purpose, we offer a few thoughtful perks to make your experience even better. Come work with us and enjoy:

• an inspiring, international, informal and nonpolitical environment for you to take ownership and grow your career
• a unique culture based on trust, support, and collaboration where we foster open communication with our monthly Company All-Hands, feedback channels, and regular Q&A sessions

ABOUT US

Westwing, Europe’s #1 in Beautiful Living e-commerce, is present in 20+ European countries and achieved a GMV (Gross Merchandise Volume) of EUR 497 million in 2024. As Europe’s premium one-stop destination for Design Lovers, it offers a unique brand experience with a carefully curated assortment of the Westwing Collection and 3rd party design brands. The integrated platform combines Shop, Daily Specials, Stores, the B2B Service (Westwing Business) and the Westwing Design Service. Westwing’s team works together on its shared purpose to “Excite people to create homes that unlock the full beauty of life”. Founded in 2011, Westwing is headquartered in Munich and went public on the Frankfurt Stock Exchange in October 2018.

Our team is a diverse group of professionals aiming for high performance, working together at a fast pace in an inspiring, international and informal environment that enables you to grow your career while working with a brand and products our customers love. We’re made up of passionate people who are creative enough to disrupt the status quo, brave enough to fail and smart enough to win. So come, be part of the “wow, you work at Westwing?” crowd.

Diversity is deeply rooted in our culture. Our mission doesn’t stop to inspire only your design choices, it continues to embrace an inclusive lifestyle filled with respect to everyone’s uniqueness, cultural differences and equal opportunity.