AWWG Store Manager - Hackett Jermyn Street

AWWG; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A global fashion group is seeking a Store Manager in Greater London. The role involves managing store operations, ensuring excellent customer experiences and achieving sales targets. The ideal candidate should have at least three years of experience in fashion retail and demonstrated leadership skills. Attractive benefits include unlimited commissions, career growth opportunities, staff discounts, and a diverse team environment. Join us to become part of a dynamic and inspiring workplace.

Benefits

Career growth opportunities

Unlimited commissions

Staff discounts

Full seasonal uniform allowance

Diverse and inspiring team

Qualifications

• Minimum of three years of relevant experience in fashion retail.
• Fluent in English; additional languages a plus.
• Proven leadership skills with ability to motivate teams.
• Results-oriented with focus on customer experience.
• Attention to detail and process efficiency.

Responsibilities

• Lead and manage store team, fostering their development.
• Achieve sales targets and commercial objectives.
• Ensure compliance with visual and operational guidelines.
• Enhance customer experience and satisfaction.
• Manage inventory, cash handling, and daily reports.

Skills

Leadership skills

Customer experience focus

Sales strategies

Team development

Job description

About us:

At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Facçonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal).

Who we are…

Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for!

The project!

As a Store Manager, you will represent the brand's image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.

Key responsibilities of the role:

• Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
• Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
• Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
• Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
• Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Career growth opportunities. We believe in internal mobility. You'll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn - no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great - we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

Requirements:

• Minimum of three years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
• Commercial profile, results-oriented, and focused on customer experience.
• Excellence in operational management, with attention to detail and a focus on process efficiency.

The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted.