AWS Data Centre Facilities Manager, Data Centre Engineering Operations (DCEO)

Amazon Data Services UK Limited - E17; Hemel Hempstead; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading cloud services provider based in Hemel Hempstead is looking for a Facilities Manager to oversee critical infrastructure operations. The role involves managing 24/7 site engineering operations, optimizing power and cooling efficiency, and leading team development. Successful candidates will have a strong background in engineering and people management, along with an understanding of health and safety regulations. Adeptness at driving innovation and cost efficiency is essential in this dynamic environment.

Qualifications

• Experience in people management and team development.
• Experience in engineering work, managing large-scale services.
• Experience maintaining SLAs through proactive issue detection.
• Experience operating a mission-critical team or product.

Responsibilities

• Manage 24/7 site engineering operations including maintenance schedules.
• Oversee critical infrastructure systems and ensure operational efficiency.
• Lead and develop teams of technical professionals.
• Ensure compliance with health and safety standards.

Skills

People management

Team development

Operational excellence

Technical expertise

Process optimization

Education

High school or equivalent

Bachelor's degree in Electrical or Mechanical Engineering

Tools

Critical infrastructure systems knowledge

SLAs management tools

Job description

The AWS Data Centre Facilities Manager leads critical infrastructure operations at strategic AWS facilities that power cloud computing services worldwide. This role combines operational excellence, technical expertise, and team leadership to ensure continuous facility availability while driving innovation and cost efficiency.

This position requires hands‑on oversight of mission-critical infrastructure and leadership of integrated Data Centre Systems and Mechanical & Electrical teams. The Facilities Manager maintains operational standards, security protocols, facility certifications, and manages third‑party vendor relationships while implementing processes that enhance infrastructure reliability and reduce operational costs.

Key job responsibilities

Operations & Infrastructure Management

• Manage 24 / 7 site engineering operations, including shift planning, maintenance schedules, and Planned Preventative Maintenance (PPM)
• Oversee critical infrastructure systems including electrical components (feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units) and mechanical systems (chillers, pumps, air handling units)
• Drive Power Usage Effectiveness (PUE) improvements, optimising cooling, power, and infrastructure for maximum efficiency
• Manage and optimise space and power to maximise opportunities for growth and operational efficiency
• Plan and deliver site infrastructure projects on time, within scope, and on budget
• Budget & Cost Management
• Vendor & Stakeholder Management

Leadership & Team Development

• Lead, inspire, and develop teams of experienced technical professionals
• Act as a role model, driving service excellence, training, and development for all team members
• Foster an inclusive environment that encourages innovation and empowers team members to solve complex operational challenges
• Implement rigorous training programs that prepare staff for various operational scenarios through systematic skill development

Compliance & Safety

• Ensure adherence to and exceed Health & Safety standards in all operations
• Maintain compliance with health & safety, security procedures, and compliance accreditations
• Ensure understanding of UK regulatory requirements, particularly health and safety legislation
• Maintain a safe working environment and drive continuous safety improvementsRisk Management & Incident Response

BASIC QUALIFICATIONS

• Experience in people management and team development
• Experience in engineering work, managing large‑scale services
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission‑critical team or product
• High school or equivalent

PREFERRED QUALIFICATIONS

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
• Experience in a management position with 5 or more direct reports
• Experience working in data centers with an emphasis on building and equipment operation