Aviation Operations Manager

Travel Trade Recruitment Limited; Greater London; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A prominent travel company in Greater London seeks an experienced Aviation Operations Manager to oversee the daily operations of their Aviation department. The ideal candidate will have solid tour operator experience, expertise in GDS systems (Amadeus/Galileo), and strong team management skills. This role offers a starting salary up to £40,000 per annum, with the option for hybrid working. You will be responsible for project management, ticket management, and liaising with various stakeholders to drive aviation operations forward.

Qualifications

• Solid experience of hands on managing an aviation team for a Tour Operator.
• Experience of ticketing and reissuing for multiple airlines.
• Solid experience of native GDS Amadeus and/or GDS Galileo.
• Current/Recent Experience in a Similar Role.
• Full Rights to Work in the UK.

Responsibilities

• Manage daily operations of the Aviation department.
• Oversee the ticket department on a daily basis.
• Assist with GDS Relationship at operational level.
• Monitor competitor activity and pricing.
• Manage ADM & ACM process from start to finish.
• Conduct airline training for reservations team.

Skills

Aviation team management

GDS systems (Amadeus, Galileo)

Ticketing and reissuing

Project management

Analytical skills

Job description

Job Description

We have a fabulous opportunity for an experienced Aviation Manager from a Tour Operator background to join an established Travel Company. You will be responsible for the daily operations of the Aviation (Fares & Ticketing department), ensuring the team complete all processes and tasks within the deadlines required. You will be GDS (ideally Amadeus & Galileo) expert with experience of managing a small team. Starting salary is up to £40k pa dependent on experience. Hours of work are between Mon - Fri 9am - 6pm (some out of hours cover) and ideally will be based in our client's London office on a hybrid basis, however fully remote can be considered if you have the perfect experience!

The Aviation Operations Manager will be responsible for all Aviation Projects, to include building relationships with GDS providers, securing new deals, meeting targets and driving our aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines.

• Main aspect of the role will be project management and to oversee the ticket department on a daily basis.
• Ensure that reservations team are updated with new fares, special fares, changes to routings by communicating effectively daily fare updates and update vibe daily.
• Assist with GDS Relationship at operational level.
• Monitor competitor activity and pricing against our own across Airlines on a weekly basis.
• Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one ways ensure that they are loaded into all GDS systems to include Amadeus, GAL.
• Manage ADM & ACM process from start to finish.
• In conjunction with the training department conduct and help to co-ordinate airline training for reservations team.
• Manage relationships with our E sales customers to keep them updated with relevant new fares.
• Analysing fares, airline information and identifying and proactively promote good deals to marketing, management and reservations.
• Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed.
• Cover the OOH emergency line as part of a rota.

Experience Required

• Solid experience of hands on managing an aviation team for a Tour Operator.
• Experience of ticketing and reissuing for multiple airlines.
• Solid experience of native GDS Amadeus and/or GDS Galileo.
• Current/Recent Experience in a Similar Role.
• Full Rights to Work in the UK.

Package

This role is primarily office based in London as you are managing a small team who are office based and this a very collaborative role, flexibility to consider hybrid. Starting salary is up to £40k pa plus benefits to be discuss at interview.

Interested?

Please follow the instructions to apply attaching your CV or email (url removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety

Job Info

Job Title: Aviation Operations Manager

Company:

Location:

Posted: Jan 13th 2026

Closes: Feb 13th 2026

Sector: Other

Contract: Permanent

Hours: Full Time