Aviation Customer Service Agent - Part Time (Bristol)

Swissport; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading aviation services provider in Bristol seeks a Customer Service Agent to deliver exceptional service to passengers. Responsibilities include greeting passengers, assisting with check-in and boarding, and resolving inquiries. The role requires prior experience in customer service, excellent communication skills, and the ability to work flexible shifts. Benefits include comprehensive training, employee discounts, and career advancement opportunities within the aviation industry.

Benefits

Access to Employee Assistance Programme

Comprehensive training and development programmes

Free onsite parking

Employee discounts on travel and retail products

Retirement savings plan

Career advancement opportunities

Qualifications

• Prior experience in customer service, hospitality, or related fields is advantageous.
• Excellent verbal and written communication skills in English.
• Ability to maintain composure in a fast-paced environment.

Responsibilities

• Greet passengers and provide professional assistance.
• Assist with check-in procedures and luggage handling.
• Resolve passenger concerns in a timely manner.

Skills

Communication skills

Customer service experience

Problem-solving abilities

Attention to detail

Job description

A leading aviation services provider in Bristol seeks a Customer Service Agent to deliver exceptional service to passengers. Responsibilities include greeting passengers, assisting with check-in and boarding, and resolving inquiries. The role requires prior experience in customer service, excellent communication skills, and the ability to work flexible shifts. Benefits include comprehensive training, employee discounts, and career advancement opportunities within the aviation industry.