AV Service Engineer (Smart Home / Commercial AV)

Roundhouse Recruitment Ltd; Greater London; On-site; GBP 40,000 - 45,000; Full time

Job summary

A specialist AV integration company in Greater London is seeking an AV Service Engineer to manage high-end Smart home and Commercial automation projects. This role involves maintaining, troubleshooting, and supporting complex AV systems in luxury settings. Ideal candidates will have strong IP networking knowledge and hands-on experience with Crestron/Control4. The position offers a competitive salary, company van, tools, travel expenses, and generous overtime. There are long-term career development opportunities in a growing environment.

Benefits

Company van

Tools and laptop provided

Generous overtime and bonuses

Travel expenses covered

Qualifications

• Experience in a service, commissioning or support role related to Audio Visual.
• Familiarity with troubleshooting and diagnosing hardware and software faults.
• Ability to support and maintain Crestron and Control4 systems.

Responsibilities

• Carry out reactive and preventative maintenance on integrated AV systems.
• Troubleshoot and diagnose faults across audio, video, and networking systems.
• Support and maintain Crestron and Control4 systems.

Skills

Experience in the custom install / Audio Visual industry

Strong working knowledge of IP networking

Hands-on experience supporting and maintaining Crestron and/or Control4 systems

Comfortable working autonomously

Job description

AV Service Engineer (Smart Home / Commercial AV Systems)

£40,000 - £45,000 + Van + Tools + Travel Expenses + Overtime * London / UK Travel * Long-Term Progression

Are you an AV Service Engineer ready to step into a specialist, autonomous role where you'll own high-end Smart home and Commercial automation projects with fast tracked progression and fast salary enhancements as the company continues its rapid growth?

This is a hands‑on field role working with premium residential systems and advanced commercial automation, fault‑finding, servicing and maintaining complex AV, lighting, networking and control systems. You'll work with industry‑leading technologies (Crestron, Control4, Lutron) across luxury properties and flagship commercial spaces.

If you want more autonomy, specialist equipment, deeper technical challenge and long‑term development in a growing SME, this role offers it.

The Role

• Carry out reactive and preventative maintenance on integrated AV, cinema and automation systems in high‑end properties.
• Troubleshoot and diagnose hardware and software faults across audio, video, lighting and IP networks (Wi‑Fi, routers, switches, VLANs, subnets).
• Support and maintain Crestron and Control4 systems: uploading firmware, updating projects and resolving programming‑related issues.

About You

• Experience in the custom install / Audio Visual industry in a service, commissioning or support role.
• Strong working knowledge of IP networking – confident with WAPs, routers, switches, VLANs and subnets
• Hands‑on experience supporting and maintaining Crestron and/or Control4 systems;
• Comfortable working autonomously on client sites

Benefits & Progression

• Company van, tools, laptop and mobile provided.
• Generious overtime and bonuses aswell as all travel expenses covered for UK and international projects.
• Long‑term career development within a growing, award‑winning smart home and AV integration specialist.

Keywords: Audio Visual Service Engineer, AV Service Engineer, AV Maintenance Engineer, Smart Home Automation, High-End Residential AV, Commercial AV, Crestron, Control4, Lutron, IP Networking, AV-Over‑IP, Home Cinema, Lighting Control, London, Field Service Engineer